Head of Crew & Staff Hospitality

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Manage the planning, coordination, and execution of all hospitality logistics for staff and players involved in the Esports World Cup and Esports Nations Cup.

• Direct a team of Project Managers to ensure that all operational workflows operate seamlessly in support of over 2,000 staff members and 2,500 players.

• Responsible for the comprehensive delivery of projects across all hospitality areas.

• Facilitate your team's success by providing a structured environment, clear processes, and decisive leadership.

• Act as the primary point of accountability for the accuracy, consistency, and timeliness of all T&A deliverables.

• Develop and maintain a centralized data management system for staff and player information.

⛳️ Requirements

• At least 5 years of project management experience, including leadership experience, preferably within a hospitality context.

• A minimum of 2 years of experience in directly supervising a team of 2 or more individuals.

• Proven experience in executing transport logistics, travel, or hospitality operations for over 1,000 individuals within events, sports, or entertainment sectors.

• Experience in planning, initiating, monitoring, and executing events collaboratively with a team.

• Exceptional organizational skills with the capability to manage multiple tasks simultaneously.

• Strong financial knowledge and confidence in managing vendor relationships, budgets, and financial reconciliations.

• Demonstrated ability to adapt to evolving requirements and address issues in real-time.

• Experience in implementing centralized data systems and documentation for large teams.

• Proven capacity to communicate effectively in English, both verbally and in writing.

• Experience, knowledge, and understanding of esports and gaming (preferred).

• Previous experience with hospitality at international events (preferred).

• Prior experience in the MENA region (preferred).

🏝️ Benefits

• EFG is an affirmative action employer, firmly grounded in our values, and celebrates being an equal opportunity workplace.

• Our steadfast commitment to equitable employment applies to all individuals, regardless of their race, color, ancestry, religion, sex, national origin, age, sexual orientation, disability, citizenship, marital status, gender identity, or Veteran status.