Head of Compliance

This is a fully remote position, open to applicants in California.

📋 Description

• Act as Step’s compliance authority and subject matter expert regarding essential banking and financial services regulations, which include BSA/AML, KYC, UDAAP, Reg E, Reg Z, EFTA, GLBA, FCRA, and CFPB guidance.

• Take ownership of and propel the compliance strategy for products, partnerships, and operational activities.

• Create, refine, and implement policies and procedures for a risk-based, scalable compliance framework.

• Collaborate with Product, Engineering, Risk, Customer Experience, Marketing, Legal, and partner banks to ensure compliant product development and delivery.

• Supervise internal reviews, audits, testing, training, and continuous monitoring efforts.

• Lead issue tracking, regulatory examinations, complaint management, and reporting activities.

• Assess regulatory changes and convert them into actionable plans and guidance.

• Act as the main compliance liaison with regulators, partner banks, auditors, and key stakeholders.

• Report directly to the Chief Operating Officer.

⛳️ Requirements

• Over 10 years of experience in compliance or legal roles within fintech, banking, and/or payments sectors.

• Ideally, experience spanning both startup and regulated environments.

• Profound understanding of U.S. consumer financial services regulations.

• In-depth knowledge of deposit, payments, and lending frameworks.

• Familiarity with sponsor banks or Banking as a Service (BaaS) partnerships.

• Strong grasp of shared compliance models.

• Capable of drafting policies, addressing regulators, reviewing customer flows, and evaluating vendors.

• Bachelor's degree or equivalent blend of education, training, and experience.

• Clear, proactive, and confident in communication.

🏝️ Benefits

• Competitive salary.

• Stock options.

• Comprehensive medical insurance.

• Dental insurance.

• Vision insurance.

• Company-funded life insurance.

• 401k plan with Safe Harbor company matching.

• Flexible vacation policy.

• Paid company holidays.

• 12 weeks of paid parental leave with flexible return-to-work options.

• Company-provided technology package.

• Reasonable accommodations available throughout the application and interview process.