Chief Compliance Officer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of Finalsite’s comprehensive compliance and ethics strategy across the enterprise, which encompasses governance, risk frameworks, policies, controls, monitoring, and reporting.

• Develop, implement, and continually refine the Payment Facilitator (PayFac) compliance program from inception.

• Supervise the onboarding and underwriting of merchants, KYC/KYB processes, AML, sanctions screening, transaction monitoring, fraud controls, ongoing merchant oversight, and escalation protocols.

• Ensure adherence to PCI-DSS, NACHA, BSA/AML, OFAC, money transmission regulations, card network standards, sponsor/acquiring bank requirements, GDPR, SOC controls, and other pertinent standards.

• Act as the main point of contact with sponsor/acquiring banks, payment processors, card networks, regulators, auditors, and external legal advisors.

• Counsel the CEO, executive leadership team, and Board regarding compliance strategies, PayFac risks, regulatory changes, and significant risks.

• Manage compliance audits, regulatory and bank examinations, investigations, monitoring activities, issue management, and remediation efforts.

• Oversee programs for compliance training and awareness.

• Advise leadership on emerging trends in PayFac, payments, fintech, card networks, banking, and regulatory matters.

• Collaborate with teams in Legal, Finance, HR, Product, Security, Technology, and Operations.

• Manage third-party risk and vendor compliance programs.

• Provide reports to the executive team and Board on compliance effectiveness, merchant risks, regulatory issues, audit results, risk indicators, and progress on remediation.

• Integrate compliance into new products, payment capabilities, partnerships, acquisitions, and expansion projects.

• Engage in enterprise risk management and business continuity strategies.

• Represent Finalsite in industry groups, regulatory discussions, and compliance-related forums.

• Support corporate governance initiatives and contribute to policy development.

⛳️ Requirements

• Bachelor’s degree in Business, Finance, Legal Studies, Accounting, or a related discipline.

• At least 12 years of progressively responsible experience in compliance, regulatory affairs, risk management, payments, fintech, banking, or financial services.

• Demonstrated significant leadership experience at the executive level.

• Minimum of 5 years in a senior executive role or comparable leadership position overseeing enterprise compliance programs.

• Proven hands-on experience in establishing and operationalizing a Payment Facilitator (PayFac) compliance program from the ground up.

• Direct experience in developing PayFac policies, governance frameworks, controls, monitoring processes, and merchant risk management.

• Extensive background in PayFac, payments, fintech, merchant acquisition, sponsor/acquiring banking, payment processing, or similarly regulated financial environments.

• Profound expertise in PayFac operations, merchant onboarding and underwriting, KYC/KYB, payment network regulations, transaction risk management, fraud prevention, and financial regulatory compliance.

• Expert understanding of PCI-DSS, NACHA, AML/KYC/KYB, OFAC, money transmission regulations, card network compliance, merchant oversight, fraud prevention, transaction monitoring, and financial controls.

• Experience collaborating with sponsor/acquiring banks, payment processors, card networks, financial institutions, regulators, and auditors.

• Experience leading reviews by sponsor banks/card networks, regulatory examinations, compliance audits, investigations, and remediation initiatives.

• Ability to construct and scale a compliance infrastructure within a high-growth technology organization.

• Executive presence with effective communication skills for engaging with the CEO, Board, investors, regulators, banking partners, and senior leadership.

• Outstanding analytical, strategic thinking, and decision-making skills.

• Requirement for current and continued residency as a permanent resident of the United States.

• Preferred: Juris Doctor, MBA, or another advanced degree.

• Preferred: Certifications such as CRCM, CAMS, CIPP, CIA, or equivalent.

• Preferred: Experience as a Chief Compliance Officer or senior compliance executive in SaaS, fintech, PayFac, or payment-enabled technology.

• Preferred: Experience in global payment operations and international regulatory frameworks.

🏝️ Benefits

• Competitive benefits package.

• Opportunities for professional development.

• A collaborative culture founded on partnership and purpose.

• Option for remote employment.