
Head of Coaching
Posted Jul 29

Posted Jul 29
This is a fully remote position, open to applicants in United States.
• Lead, mentor, and oversee the STNDRD coaching team.
• Enhance coach performance by focusing on client retention and outcomes.
• Set coaching standards, best practices, and performance benchmarks.
• Provide continuous training, feedback, and development opportunities for coaches.
• Cultivate a culture of accountability, professionalism, and excellence.
• Ensure that every client enjoys a premium STNDRD coaching experience.
• Manage client onboarding, engagement, and long-term retention strategies.
• Assist coaches in addressing client concerns and delivering outstanding service.
• Monitor client satisfaction and consistently enhance the coaching experience.
• Oversee coaching schedules, workload management, and operational efficiency.
• Implement systems that enable coaches to manage their time effectively while providing high-quality service.
• Develop scalable processes that facilitate the growth of the STNDRD coaching program.
• Ensure coaches are effectively utilizing the STNDRD platform to deliver coaching services.
• Identify opportunities to enhance workflows, boost efficiency, and increase platform adoption.
• Collaborate with product and leadership teams to refine tools that assist coaches and clients.
• Support initiatives aimed at strengthening the STNDRD community and enhancing member engagement.
• Promote accountability, motivation, and connection between clients and coaches.
• Help establish a coaching environment that empowers members to achieve their goals.
• Collaborate with marketing, product, and leadership teams on program launches and initiatives.
• Share insights gathered from coaching and client feedback to improve the STNDRD platform and programs.
• 5–10 years of experience in fitness coaching, coaching leadership, or client success roles.
• Proven experience in managing coaches or performance teams.
• Strong leadership, communication, and organizational skills.
• Ability to analyze performance metrics and identify factors influencing high- and low-performing coaches.
• Familiarity with fitness coaching platforms, digital coaching programs, or online communities.
• Capability to manage multiple priorities in a fast-paced remote setting.
• Deep passion for fitness, coaching, and assisting individuals in achieving significant results.
• Work directly with the founding team.
• Contribute to building a brand at the intersection of fitness, performance, and technology.
• Take ownership and scale the growth engine of a rapidly expanding platform.
• Experience high ownership, high impact, and the opportunity to create something meaningful.
Behavioral Health Works, Inc.
Sodexo
Sodexo
EVERSANA
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