Hardware Installation Engineer – Field/Travel

This is a fully remote position, open to applicants in Kansas, +1 more state.

📋 Description

• Deliver exceptional customer support through the on-site installation of linear accelerators and imaging systems.

• Manage necessary diagnostics, troubleshooting, servicing, and repairs of intricate equipment and systems.

• Educate customers on the operation and maintenance of the systems.

• Act as the company's representative with customers regarding administrative and technical issues for assigned projects.

• Record detailed logs of installation and upgrade activities in the company's information systems.

• Uphold a high standard of professionalism and safety in accordance with VMS guidelines and customer regulations.

⛳️ Requirements

• High School Diploma or equivalent, with 2-4 years of relevant experience, or an Associate's or Bachelor's degree in a related field preferred.

• Familiarity with and professional experience in electronic and electro-mechanical engineering, RF energy-producing devices, and electronic cooling systems.

• Competent in utilizing test equipment for the verification and calibration of electronic devices.

• Basic networking skills to integrate the machine into the customer server.

• Customer-oriented mindset.

• Clear and effective interpersonal communication skills.

• Proficient in English, both written and spoken.

🏝️ Benefits

• Overtime and shift differential compensation offered.

• Company vehicle provided for work-related use.

• Paid time off available.

• Holidays recognized and compensated.

• 401K matching program.

• Comprehensive medical, dental, and vision benefits.

• Tuition reimbursement program.