Guest Engagement Coordinator, CRM Analytics

This is a fully remote position, open to applicants in United States.

📋 Description

• Compile and structure reports on campaign performance.

• Transform performance data into actionable insights for clients.

• Create and conduct quality assurance on audience segments in Braze and comparable platforms.

• Set up, perform quality checks, and initiate campaigns across Email, SMS, Push, and In-App channels.

• Identify delivery issues and anomalies swiftly, and escalate as necessary.

• Monitor A/B tests from initial hypothesis through to final results.

• Manage the campaign calendar effectively.

• Facilitate the timely approval of creative materials.

⛳️ Requirements

• 1–3 years of experience in data analysis, reporting, or business intelligence.

• Proficient in Excel or Google Sheets.

• Knowledge of SQL is advantageous.

• Exceptional attention to detail and strong communication skills.

• Genuine interest in marketing.

• Experience with retail or restaurant data is a plus.

• Familiarity with a CRM platform is beneficial.

🏝️ Benefits

• Practical CRM training.

• Guidance and mentorship from the Account Manager.

• Defined progression path toward Specialist and Account Manager positions.

• Completely remote work arrangement.