GTM Systems Manager

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Design and uphold Salesforce flows, validation rules, page layouts, and permission sets within established architectural frameworks.

• Take ownership of production support by diagnosing outages, malfunctioning automation, and access issues, resolving or escalating them within the service level agreement (SLA).

• Ensure accurate maintenance of LeanData routing graphs for Leads, Contacts, and Accounts.

• Manage the enrichment stack, which includes maintaining Clay and PDL workbooks, monitoring credits, and ensuring CRM hygiene.

• Oversee HubSpot campaign structure and lead-routing setup.

• Collaborate with the Senior Manager, GTM Systems on configuring CPQ alongside the Deal Desk.

• Fulfill clearly defined tickets for the Salesforce-Django-ERP order-to-cash integration in collaboration with the Engineering team.

• Evolve from executing well-defined tasks to taking ownership of more complex and higher-stakes systems challenges.

⛳️ Requirements

• 5 to 7 years of experience in Salesforce administration, Revenue Operations (RevOps), or GTM systems.

• Solid understanding of Salesforce administration fundamentals, including flows, validation rules, permission sets, page layouts, and the change management process from sandbox to production.

• Capability to build effectively within an existing architecture.

• Readiness to engage in daily administration, ticket triage, and production support.

• Skill in identifying and resolving issues in the sandbox environment prior to production deployment.

• Daily utilization of AI-native tools such as Claude or Cursor.

• Salesforce Administrator certification is a plus.

• Experience with LeanData, Clay, or CPQ platforms is advantageous.

• Familiarity with Salesforce-to-ERP or billing integrations is desirable.

• Background in B2B SaaS, preferably in Product-Led Growth (PLG) or hybrid GTM models, is beneficial.

• Must be permanently located in the United States or Canada.

🏝️ Benefits

• Equity for all full-time employees.

• Comprehensive health, dental, and vision insurance for you and your dependents.

• Flexible paid time off along with company holidays.

• 401(k) plan.

• Paid parental leave.

• Daily catered lunch provided (for SF office).

• Commuter benefits.

• Home office stipend.