GSI Portfolio Quality Leader

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a team of project quality engineers, which includes setting the direction, planning and allocating workload, and facilitating customer interactions.

• Accountable for centralized quality assurance and control activities for a specific project or set of projects during the Inquiry to Order (ITO) and Order to Remittance (OTR) phases.

• Cultivate a comprehensive understanding of the technical discipline.

• Leverage past experience and acquired technical knowledge to implement policy and strategy.

• Utilize judgment and the capability to suggest alternative solutions outside of defined parameters, while still receiving guidance.

• Apply prior experience and on-the-job training to address straightforward tasks.

• Have access to the technical skills and analytical thinking necessary for problem-solving.

• May consult multiple internal resources outside of their own team to make informed decisions.

• Offer guidance to new team members and provide training on project and business-level processes and tools.

• Assist project managers with quality-related issues.

• Ensure coordination among all stakeholders during the ITO and OTR Project Life Cycle Phases.

• Develop and confirm that Project Quality Plan and Inspection & Test Plan requirements are identified and adhered to, including during ITO, OTR, project construction, and at supplier manufacturing sites throughout various stages.

• Monitor Project Key Indicators and establish action plans to maintain progress while addressing any deviations.

• Manage project non-conformities, including coordination with suppliers, subcontractors, and internal stakeholders, as well as overseeing continuous improvement and Lessons Learned initiatives for both project and functional responsibilities.

• Conduct RCA and non-conformance management, utilizing tools such as 8D, Problem-Solving Reports, DMAIC, 5 Whys, fishbone diagrams, and Pareto methods.

• Handle customer complaints until complete resolution.

• Manage customer surveys, including leading and implementing improvement plans.

• Participate in Project Reviews, including Engineering and Procurement gate reviews, as well as discussions on risk mitigation.

• Support auditing and monitoring of subcontractor and supplier activities, manage onsite audits (at project and supplier sites), validate supplier quality plans, and conduct project and process audits.

• Create and deliver quality-related training and tools; become the Subject Matter Expert for designated equipment and quality tools/processes.

⛳️ Requirements

• Bachelor’s degree in an Engineering discipline: Electrical Engineering (preferred), Mechanical Engineering, or Civil Engineering, or equivalent.

• 5-10+ years of experience in quality engineering within high-voltage substations or transmission & distribution projects.

• Experience in EPC or large infrastructure projects within the U.S.

• Strong familiarity with FAT/SAT and field construction quality.

• Knowledge of relevant standards: IEEE, ANSI, NEC, NEMA.

• 5+ years of experience in managing and developing personnel, as well as setting objectives.

• Proficient in tools such as dashboards, NCR/CAPA systems, inspection and test planning, and root cause analysis tools including 8D, DMAIC, fishbone diagrams, and 5 Whys.

• Experience in project management.

• ASQ or PMI certification – PMP, CPSQ, CQE, CMQ/OE.

• Familiarity with blueprints, engineering drawings, schematics, and one-line diagrams.

• Technical and/or equipment experience in areas such as transformers, switchgear, control panels, prefabricated/control buildings, welding, cabling, and fabrication.

• Excellent communication and influencing skills.

• Experience with quality tools, both basic and advanced.

• Willingness to travel up to 75% of the time.

• Proficiency in English is required.

• Must possess a valid driver’s license and the ability to drive.

🏝️ Benefits

• Comprehensive healthcare benefits, including medical, dental, vision, and prescription drug coverage.

• Access to a Health Coach and a 24/7 nurse-based resource.

• Availability of the Employee Assistance Program, offering 24/7 confidential assessment, counseling, and referral services.

• Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings plan with company matching contributions and retirement contributions, along with access to Fidelity resources and planning consultants.

• Tuition assistance.

• Adoption assistance.

• Paid parental leave.

• Disability insurance.

• Life insurance.

• Paid time off for vacation or illness.