Growth Specialist

This is a fully remote position, open to applicants in Switzerland.

📋 Description

• Establish and nurture robust collaborations with audiologists, ENT specialists, rehabilitation centers, patient associations, and hearing care providers.

• Assist clinics in identifying candidates and following up on activities.

• Collaborate with Sales teams to implement focused clinic initiatives and events.

• Organize and manage professional events, workshops, and awareness campaigns.

• Support candidates throughout the entire hearing implant process with clear, timely, and compassionate communication.

• Offer customized information and assistance to facilitate informed decision-making.

• Handle inbound inquiries and ensure a premium candidate experience.

• Aid local consumer events and informational sessions.

• Track and manage candidate interactions within CRM systems (e.g., Salesforce).

• Work together with candidate communities to enhance engagement and awareness.

• Implement local DTC and DTP initiatives to generate qualified leads.

• Collaborate with Marketing (CE & EMEA) to execute successful local campaigns (both online and offline).

• Ensure all activities conform to brand, compliance, and quality standards.

• Assist in localizing marketing materials for the Swiss market.

• Coordinate local processes throughout the candidate journey.

• Maintain precise CRM data and reporting.

• Monitor KPIs (e.g., conversion rates, event performance) and identify opportunities for optimization.

• Share insights and feedback with regional teams.

• Ensure compliance with regulatory, quality, and compliance standards.

⛳️ Requirements

• Background in Business, Marketing, Health Sciences, or a related field (preferably a university degree).

• 2–3 years of experience in a customer-facing position.

• Experience in medical devices, hearing care, or life sciences is advantageous.

• Familiarity with CRM platforms (e.g., Salesforce) and MS Office.

• Excellent communication, interpersonal, and organizational abilities.

• High degree of empathy and confidence when interacting with both patients and healthcare professionals.

• Capability to manage multiple priorities with strong follow-up and time management skills.

• Language Proficiency:

• German: Fluent

• English: Good working proficiency

• French: Basic knowledge

• Additional Requirements:

• Willingness to travel within Switzerland.

• Valid driving license.

🏝️ Benefits

• 30 days of annual leave, in addition to public holidays and special leave (e.g., for marriage or relocation).

• Annual salary review.

• Employer-paid health and accident insurance.

• Pension plan / retirement benefits.

• Public transport allowance.

• Preferential terms when opening a UBS bank account.

• Opportunity to take a sabbatical.

• Option for up to two months of unpaid leave following parental leave – available for both mothers and fathers.

• Full salary continuation during maternity leave.

• Health and wellbeing programs, medical check-ups, and social events.

• Career development: the chance to actively shape and expand this role.