Growth Consultant

This is a fully remote position, open to applicants in Canada.

📋 Description

• Plan, lead, coordinate, and implement sales strategies for home accessibility products to dealers across Canada.

• Offer technical assistance for home accessibility product lines.

• Utilize relationship-based selling to enhance customers’ businesses with Harmar/Pollock Elevators.

• Educate customers and associates on marketing and advertising initiatives for products.

• Address customer product inquiries and issues promptly.

• Collaborate with the Credit Manager regarding credit matters in the territory.

• Oversee and manage the inventory of sample products.

• Provide both in-person and virtual training, conduct dealer visits, and offer troubleshooting and technical support.

• Sustain and expand the existing business within the designated territory.

• Generate new business opportunities and introduce additional product lines to current customers.

• Facilitate training sessions in Sarasota, Florida, online, and at dealer locations in Canada.

• Provide support via phone and email for installation, service, and product-related inquiries.

• Lead training sessions for stairlift, vertical platform lift, and elevator product lines, both at facilities and in the field.

• Create sales orders and manage return material authorizations for repair components.

• Assist in the development and review of technical documentation and training resources.

• Support technical assistance and training teams with various special projects.

⛳️ Requirements

• Willingness to work and travel for business purposes in Canada and the US.

• Ability to simplify complex concepts for better understanding.

• Excellent written and verbal communication skills.

• Confident in public speaking for small group settings.

• Exceptional customer support and dealer interaction through phone, email, and face-to-face communication.

• Proficient in using webinars, video content, and interactive learning platforms.

• Competent in Google tools and the Microsoft Office Suite.

• Solid understanding of stairlifts, vertical platform lifts, or elevator systems.

• Practical knowledge of electrical and mechanical systems.

• Capability to read and interpret schematics effectively.

• Highly organized with the ability to manage travel and prioritize multiple tasks.

• Possession of a valid driver’s license and readiness to travel as necessary.

• 3–5 years of experience in a sales position, ideally with electrical and mechanical products.

• An associate degree or trade certification in a technical discipline; or 4+ years of relevant experience; or a combination of education and experience that is equivalent.

• Proficiency in both English and French.

🏝️ Benefits

• Opportunities for both in-person and virtual training.

• Regular travel to dealer locations and training venues.

• Engagement with valued dealer partners.

• Chance to make a significant impact and have your contributions recognized.