Group Product Operations Manager – Strategy, Central Ops

This is a fully remote position, open to applicants in United States.

📋 Description

• Design and enhance the fundamental processes, operating rhythms, and standards that drive Motive’s product organization.

• Define and refine our approach to planning, building, launching, and reviewing products at scale.

• Cultivate and maintain a comprehensive, hands-on knowledge of Motive’s product suite and the daily operations of our PMs.

• Create and uphold the tools, trackers, and workflows that facilitate consistent product execution throughout the entire product organization.

• Translate leadership strategies into actionable execution models.

• Set and maintain quality standards for product artifacts, documentation, and team rituals.

• Define and operationalize the collaboration between Product Ops and key stakeholders such as Product Marketing and Support.

• Manage the foundations of internal product communication.

• Spearhead change management for new processes and systems.

• Strategically oversee and develop the Product Operations tool stack.

• Lead and nurture a team of Product Operations managers.

⛳️ Requirements

• 8+ years of experience in Product Operations, Product Management, Program Management, Strategy & Ops, Consulting, or a similar role within a technical organization.

• 2+ years of experience in people management, including hiring, coaching, performance management, and establishing execution standards for a team.

• Proven experience in owning and evolving product development processes, operating cadence, or planning frameworks at scale.

• Demonstrated ability to design systems and workflows that are successfully adopted across large, cross-functional product organizations.

• Strong strategic thinking capabilities combined with hands-on execution skills.

• Experience collaborating closely with Product, Engineering, Design, Product Marketing, and Support leaders.

• Proven track record of leading change, driving alignment, and influencing without formal authority.

• Exceptional written and verbal communication skills, capable of crafting clear, executive-ready narratives.

• Experience managing and mentoring high-performing teams.

• Comfortable working with data, tools, and dashboards to promote visibility, accountability, and continuous improvement.

🏝️ Benefits

• Health, pharmacy, optical, and dental care benefits

• Paid time off

• Sick time off

• Short-term and long-term disability coverage

• Life insurance

• 401k contribution