
Group Manager – FNA
Posted 6 days ago

Posted 6 days ago
This is a fully remote position, open to applicants in Costa Rica.
• Strive to achieve all Finance and Operations objectives.
• Oversee comprehensive F&A processes for designated projects and assigned regions.
• Manage expectations of both external and internal customers.
• Fulfill commitments to clients, even when they fall outside of SLA agreements.
• Execute processes in accordance with client SLA requirements.
• Proactively address CSAT feedback and suggest solutions to surpass client expectations.
• Maintain attrition rates below target levels.
• Guide direct reports in their daily responsibilities and career development (including identifying their growth needs).
• Advocate for rewards and recognition initiatives linked to core values and specific business goals.
• Invest in opportunities to enhance client service and deliver solutions that go beyond merely meeting SLAs.
• Proven experience in managing large F&A teams.
• Demonstrated leadership abilities and a track record of high performance.
• Strong verbal and written communication skills.
• High level of accuracy and strong analytical capabilities.
• Experience in project planning and conducting stakeholder calls for project execution.
• Attention to detail.
• Remote work options.
Acura Zahnärzte
Corvia Consulting
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