Governance and Controls Business Line Liaison

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Oversee the operational and regulatory compliance risks for the North American Retail Payments division.

• Assist in the implementation of regulatory programs across relevant Tier 1 Risk Types.

• Establish governance and control requirements for various products, processes, and channels.

• Design, develop, automate, coordinate, and continuously enhance evidence-based controls and first-line of defense risk management initiatives.

• Monitor and provide guidance on risk requirements within the specified risk appetite.

• Manage and support intricate risk programs, frameworks, projects, and initiatives.

• Keep abreast of industry trends and legislative changes, updating programs accordingly.

• Interpret regulatory obligations and identify, assess, and address any gaps or issues.

• Evaluate, develop, and implement internal control systems.

• Execute strategic initiatives in collaboration with internal and external stakeholders.

• Cultivate stakeholder relationships and ensure alignment.

• Analyze data and information to generate insights and recommendations.

• Monitor and track performance, addressing any emerging issues.

• Lead change management efforts, including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainability.

• Oversee first-line roles to ensure compliance with established processes and procedures.

• Create, document, maintain, update, approve, and communicate business and group procedures.

• Develop sustainment strategies and propose mitigations for industry- and segment-specific risks.

• Track exceptions and exemption requests, as well as their approvals.

• Provide training for employees within the business unit.

• Ensure quality control for investigations, self-reports, examinations, and independent reviews.

• Serve as the designated Primary Business Unit Compliance Officer and/or Anti-Money Laundering Reporting Officer when assigned.

• Foster risk awareness by providing communication, tools, support, and presentations.

• Interpret, apply, and operationalize regulatory frameworks across different lines of business and jurisdictions.

• Conduct or assist with self-assessments, coordinate risk remediation, respond to regulatory requirements, implement policies, and manage risk measurement and reporting.

• Identify, investigate, analyze, document, and mitigate program risks.

• Collaborate with the first, second, and third lines of defense to identify, assess, measure, manage, and report on risks.

• Analyze program impact and effectiveness through regular reviews.

• Suggest modifications to programs, policies, and processes.

• Assist with internal and external audits and regulatory examinations, helping to develop corrective action plans.

• Support the development and delivery of risk management training and awareness initiatives.

• Apply the Risk Management Framework and approved Risk Appetite in executing your role and making decisions.

• Provide specialized consulting, analytical, and technical support.

• Work independently and manage non-routine situations.

⛳️ Requirements

• Generally, 5 to 7 years of relevant experience.

• A post-secondary degree in a related field or a comparable combination of education and experience.

• Comprehensive program management abilities.

• Extensive knowledge and technical expertise acquired through significant education and business experience.

• Exceptional verbal and written communication skills.

• Strong collaboration and teamwork capabilities.

• Advanced analytical and problem-solving skills.

• Proficient influencing skills.

• Strong data-driven decision-making abilities.

• Capacity to support regulatory compliance, risk management, governance, and controls across relevant risk types.

• Ability to work with regulatory frameworks, policies, standards, business processes, and controls.

• Experience in conducting or supporting self-assessments, risk remediation, measurement, reporting, audits, and regulatory examinations.

🏝️ Benefits

• Health insurance.

• Tuition reimbursement.

• Accident insurance.

• Life insurance.

• Retirement savings plans.

• Performance-based incentives.

• Discretionary bonuses.

• Additional perks and rewards.

• Comprehensive training and coaching.

• Support from management.

• Opportunities for networking.

• Reasonable accommodations for individuals with disabilities.