Global Software Sales Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• The position of Software Sales Manager is crucial for ensuring customer satisfaction, enhancing platform utilization, and fostering overall business growth.

• Oversee customer relationships and facilitate adoption.

• Deliver frontline sales leadership, coaching, and performance management for the sales/account management functions.

• Take ownership of achieving team revenue goals, including new business acquisition, renewals, expansion revenue, and customer retention targets.

• Propel predictable revenue growth through effective pipeline management, accurate forecasting, and execution.

• Guide, mentor, and develop Account Executives and Account Managers to optimize both individual and team performance.

• Cultivate and sustain strong relationships with key Customer Stakeholders, ensuring a comprehensive understanding of their business objectives, challenges, and success metrics.

• Build talent pipelines and succession plans to support organizational growth.

• Assess pipeline health, opportunity progression, sales cycle efficiency, and forecast accuracy across the organization.

⛳️ Requirements

• Bachelor’s Degree or equivalent experience.

• Over 7 years of experience in SaaS direct sales leadership and customer success within the life sciences/pharmaceutical regulatory sectors.

• Customer-focused mindset with a dedication to aiding customer success and delivering outstanding service.

• Strong learning orientation with the ability to thoroughly understand software and pharmaceutical regulatory landscapes.

• Excellent organizational skills with effective time management and prioritization capabilities.

• Outstanding written and verbal communication skills.

• Technical expertise with CRM systems, data analysis tools, and emerging technologies.

• Familiarity with the eQMS market and regulatory/compliance frameworks for life sciences is advantageous.

• Previous experience in coaching, mentoring, or leading sales/account teams is highly preferred.

🏝️ Benefits

• Medical, Dental, and Vision - PSC covers 100% of all qualifying employee medical premiums and 50% for eligible dependents.

• Insurance options available for Employee Assistance Programs, Basic Life Insurance, Short/Long Term Disability, and more.

• 401(k) plan with matching contributions.

• Paid Time Off, Sick Leave, and Paid Holidays.

• Education Assistance.

• Pet Insurance.

• Discounted membership rate at Anytime Fitness.