Global Server, Storage, Backup Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead a worldwide team focused on enterprise server, virtualization, storage, and backup services.

• Ensure the accessibility, performance, security, and recoverability of infrastructure platforms across both on-premises and cloud environments.

• Oversee the administration and lifecycle management of Windows Server, Linux, virtualization, storage, and data protection solutions.

• Direct backup, recovery, and disaster recovery initiatives to guarantee business continuity and readiness for recovery.

• Create and uphold operational standards, procedures, documentation, and service support models.

• Monitor service performance, capacity, and operational health while promoting continuous improvement initiatives.

• Lead major incident response efforts and ensure that root cause analysis and corrective actions are executed.

• Collaborate with Cybersecurity teams to address vulnerabilities, enhance controls, and ensure compliance with security mandates.

• Ensure that infrastructure services are aligned with IT Service Management processes, including incident, problem, change, and asset management.

• Manage infrastructure vendors, support partners, licensing agreements, and expectations regarding service performance.

• Assist with infrastructure upgrades, migrations, modernization efforts, and technology transformation projects.

• Develop and mentor team members while cultivating a culture of accountability, collaboration, and operational excellence.

• Oversee operational planning, budgeting, forecasting, and priorities for technology investments.

• Communicate service performance, operational risks, and strategic recommendations to both technical and business leaders.

⛳️ Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field; equivalent experience may be taken into account.

• Must be a U.S. citizen holding an active/current Secret Clearance or be eligible to acquire and maintain one.

• Over 12 years of experience supporting enterprise infrastructure environments, including server, virtualization, storage, or backup technologies.

• More than 5 years of leadership experience overseeing infrastructure operations teams.

• Experience in supporting large-scale, globally distributed enterprise environments.

• Strong understanding of enterprise server, virtualization, storage, backup, disaster recovery, and infrastructure operations.

• Experience with Windows Server, Linux, VMware, or similar enterprise technologies.

• Experience leading operational support, incident management, capacity planning, and technology lifecycle management tasks.

• Familiarity with IT Service Management processes and tools such as ServiceNow.

• Ability to effectively lead geographically dispersed teams and manage competing priorities.

• Willingness to participate in major incident response and occasional after-hours support duties.

• Ability to travel up to 25%.

🏝️ Benefits

• KBR may provide bonuses, commissions, or other compensation forms to specific job titles or levels as per internal policy or contractual agreements.

• Additional compensation may include a sign-on bonus, relocation benefits, short-term incentives, long-term incentives, or discretionary payments for outstanding performance.

• KBR offers a variety of competitive lifestyle benefits, which may include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending accounts, disability, paid time off, or flexible work schedules.

• We promote career advancement through professional training and development.