Global Director – Shopify Alliance

This is a fully remote position, open to applicants in United States.

📋 Description

• Co-manage the collaborative global business strategy (which includes Sales & Marketing plans) alongside your Shopify counterpart.

• Work together on go-to-market (GTM) planning and monitor progress against established plans.

• Partner with the Insider One Product & Shopify technology collaboration team to spearhead joint roadmap development and scoping, while tracking progress to plan.

• Coordinate with Shopify to implement sales enablement and account mapping strategies.

• Take responsibility for updating the app listing and partner directory to showcase Insider One with brands.

• Keep abreast of necessary migrations and APIs.

• Collaborate with the Insider One Product & Shopify tech partnership teams to explore opportunities for enhancing integration or developing new products for joint customers.

• Oversee partner program certification questionnaires by collaborating with (and soliciting input from) relevant teams, such as security, product, sales, and solution consulting.

• Partner with Insider One regional partnership and sales teams to drive strategic growth initiatives with Shopify on a global scale.

• Work with Insider One Regional Field Marketers to engage with Shopify for planning joint activations at significant industry events and trade shows, including but not limited to NRF and Shoptalk.

• Collaborate with the Insider One marketing team and the partner to strategize and implement co-marketing activities with Shopify.

• Generate leads and monitor your pipeline and revenue generated through collaborations with Shopify globally.

• Utilize Shopify to enhance Insider One’s global brand visibility.

• Ensure all related organizations within Insider One (Product, Sales, Marketing, Solution Consulting, and Customer Success teams) are consistently updated on progress against the plan.

• Collaborate with Insider One global offices to continuously refine their partnership practices, expand their portfolio of partners, develop go-to-market strategies, drive growth opportunities, and manage and enhance the partnership.

⛳️ Requirements

• A BS/BA degree is required.

• Over 10 years of experience in eCommerce and/or Customer Engagement platforms.

• In-depth understanding of the joint value proposition of Shopify partnering with providers of customer engagement platforms, particularly focused on B2C sales motions for merchants.

• Familiarity with Shopify’s customer success processes aimed at increasing GMV for merchants is a significant advantage.

• Strong analytical skills with the ability to quickly grasp complex issues and develop/apply simplifying frameworks to enhance organizational understanding, decision-making, and action.

• Profound knowledge of solution selling with a combined solution offering from Insider One and Shopify.

• Capability to set clear objectives with partners and formulate plans to achieve those goals.

• Output-driven, with a strong ability to create high-quality, customer-facing content such as presentations and datasheets.

• Excellent project management competencies; capable of effectively managing multiple ongoing projects to adhere to deadlines.

• Experience in the B2B SaaS (Software as a Service) business model.

• Background in the marketing technology sector is preferred but not mandatory.

🏝️ Benefits

• Join a diverse team that is as global as it gets — where every voice matters and 50+ nationalities collaborate together.

• Enhance your skills through internal training programs covering AI fundamentals, coding, foreign languages, and a variety of personal development skills.

• Satisfy your curiosity with access to platforms like Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.

• Become a Shareowner through our eligibility-based “ESOP” and own a part of what you help create.

• Contribute to building the team you want to work with and enjoy attractive referral bonuses.

• Engage in community giving through volunteering and purpose-driven social impact initiatives.

• Expect year-round events, from global retreats to team-building activities, that create lasting memories.