Global Commercial Director

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take ownership of global new business initiatives across four markets and three product lines, with responsibility for forecasting.

• Lead the sales and partnerships teams under a unified operating rhythm, forecasting standards, and coaching expectations.

• Drive the direct sales engine, focusing on pipeline management, outbound strategies, conversion rates, cycle times, and representative productivity.

• Expand the partner channel through recruitment, activation, enablement, and conversion efforts.

• Establish credit and compensation guidelines for partner-sourced, influenced, and co-sold transactions.

• Develop EMEA by leveraging the active German partner base, with the UK serving as the initial proof of concept.

• Redefine prospecting, qualification, preparation, selling, and forecasting processes with a focus on AI, leading organizational transformation.

• Drive attachment and cross-selling opportunities across Boost Commerce, REVIEWS.io, and Clearer.

• Build momentum on the US East Coast with regular presence in New York.

• Recruit and nurture commercial and partnerships leadership in New York and EMEA.

• Collaborate with the executive team to shape strategy, planning, and board reports.

• Mobilize Product, Marketing, Customer Success, and broader leadership around the growth strategy.

⛳️ Requirements

• Over 8 years of experience in commercial or sales leadership roles.

• Significant multi-region ownership experience in at least two of EMEA, North America, and APAC.

• In-depth, up-to-date knowledge of the Shopify ecosystem, including the App Store, agency and SI landscape, technology partnerships, and merchant purchasing behavior.

• Proven track record of managing and achieving direct new business targets while building supporting organizational structures.

• Experience in hiring, quota design, enablement, and performance coaching methodologies.

• Background in leading high-volume SMB and mid-market sales operations, managing hundreds of deals annually with four- and five-figure ACVs.

• Experience in developing a partner-led strategy that transforms partners into a measurable revenue source.

• Ability to align Product, Marketing, Customer Success, and other departments with commercial strategies.

• Exceptional influence, operational, communication, and cross-functional coordination abilities.

• Practical experience in implementing AI within a sales organization and ensuring its successful adoption.

• Confidence in leading, developing, and managing team performance across different time zones.

• Located in the UK and open to travel bi-weekly within the UK and EMEA, quarterly to the US, and annually to Australia.

• Proficiency in German or experience in the DACH market (preferred).

• Experience in multi-product or portfolio selling (preferred).

• Experience in regional turnaround situations (preferred).

• Operating experience in a private equity-backed business (preferred).

🏝️ Benefits

• Private medical insurance.

• Pension plan with company contributions.

• Employer-sponsored life insurance.

• Vacation allowance and sick leave benefits.

• A week off between Christmas Eve and New Year's Day.

• A paid day off for your birthday each year.

• Give Back Day — an annual paid day to volunteer.

• Clearer Together — a fully funded quarterly 5-night trip to one of the global offices.

• Stopover — an annual funded day with the local team while traveling near an office.

• Bonusly peer recognition program with points redeemable for real rewards.