Global Assistance Coordinator

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Oversee a substantial workload while demonstrating outstanding organizational and time management abilities, coupled with a strong sense of urgency and precision.

• Address incoming calls from clients facing travel or medical crises, offering clear direction throughout both the intake and coordination procedures to guarantee efficient and empathetic assistance.

• Coordinate support services, which include but are not limited to emergency evacuations, medical repatriations, hospital payment guarantees, remains return, and pre-certifications.

• Liaise with both domestic and international hospitals on behalf of clients to ensure seamless care.

• Collaborate effectively with external partners in organizing medically essential transportation.

• Work in close partnership with our Customer Service, Claims Department, and Medical Directors to provide top-notch service and quality care to our clients.

• Manage confidential and proprietary information with the utmost discretion.

⛳️ Requirements

• Must be a Registered Nurse (RN).

• This role requires a mid-shift schedule, specifically from Monday to Thursday, 10:30 am to 9:00 pm.

• Participation in the on-call rotation is necessary, covering nights, weekends, and holidays.

• A strong sense of urgency is essential to serve as a reassuring voice for individuals away from home during emergencies.

🏝️ Benefits

• Seven Corners is committed to finding individuals who resonate with our values. If you possess the right aptitude and attitude, we will offer the necessary support to help you excel in your position.

• Assist our Claims Department by conducting medical reviews promptly.

• Provide service coverage beyond core business hours as required by company needs, participating in a rotating on-call role.

• Embrace new responsibilities with a positive and proactive mindset.