Global Account Manager – Top Hyperscaler, Colocation

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Develop and take charge of a long-term, customer-focused account strategy that establishes Hitachi Energy as a vital partner within the datacenter ecosystem.

• Drive annual planning and impactful business reviews to guide strategic priorities and foster long-term growth.

• Transform deep customer insights into actionable steps that enhance results and fortify relationships.

• Achieve strong order and pipeline performance by concentrating on high-value, solution-oriented opportunities.

• Transition discussions from products to integrated solutions, introducing innovative ideas that set us apart in the market.

• Engage with senior-level stakeholders worldwide and cultivate trusted-advisor relationships that influence customer decisions.

• Convert customer priorities into clear internal strategies, mobilizing the appropriate expertise at the right time.

• Lead and coordinate a cross-functional global account team, ensuring smooth collaboration and prompt response to customer demands.

• Articulate complex topics with clarity and impact, delivering compelling value propositions and steering strategic negotiations.

• Uphold discipline through robust pipeline management, competitive tracking, and the sharing of best practices across the global account community.

⛳️ Requirements

• 10–15+ years of senior-level experience in strategic account management or intricate solution selling, preferably within the datacenter ecosystem (hyperscalers, colocation providers, critical infrastructure, or related sectors).

• Demonstrated ability to lead long-term, multi-faceted account strategies, encompassing broad solution portfolios and multi-year roadmaps.

• A solid track record of driving upsell and cross-sell growth, discovering new value streams, and increasing share-of-wallet within key global accounts.

• Expertise in navigating complex customer challenges, ensuring outstanding customer experiences and fostering trusted executive-level relationships.

• Proven success in retention and expansion strategies for high-value, global strategic accounts.

• Profound understanding of customer, market, and technological trends influencing the datacenter industry.

• Consistent attainment of ambitious sales and growth objectives, particularly in global or multi-regional contexts.

• Experience in leading cross-functional, multi-layered global teams, promoting alignment and mobilizing experts across functions and regions.

• Outstanding organizational and communication skills, with the capacity to simplify complexity and influence stakeholders at all levels.

• Strong digital proficiency, including CRM systems, data-driven decision-making, and modern sales tools.

🏝️ Benefits

• Health Care: medical (PPO, CDHP with HSA HMO), dental, and vision.

• Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance.

• Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance.

• Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday).

• Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms.