Global Account Director, Aerospace & Defense

This is a fully remote position, open to applicants in Germany.

📋 Description

• Spearhead the creation and execution of account strategies and plans aimed at fostering sustainable growth and profitability within the vertical market.

• Oversee the comprehensive relationship management with key accounts, ensuring exceptional service delivery and customer experience.

• Establish and nurture strong, long-lasting relationships with senior customer representatives across various geographic regions and functions.

• Serve as the primary commercial point of contact for all account-related inquiries, including contract negotiations and escalations.

• Discover and cultivate new business opportunities through collaboration with internal stakeholders across DSV divisions.

• Leverage industry insights, customer data, and market trends to formulate value propositions and account management strategies.

• Encourage operational and commercial alignment between divisions to ensure consistent execution on a global scale.

• Track financial and performance metrics, including revenue growth, customer retention, and satisfaction levels.

• Promote cross-selling and innovation initiatives to enhance DSV’s market presence.

⛳️ Requirements

• A relevant university degree that provides a solid analytical and professional foundation.

• Over 5 years of experience in business development or commercial leadership roles within logistics, or experience within the aerospace & defense vertical market.

• Demonstrated ability to manage intricate, multi-regional customer relationships and meet measurable growth objectives.

• Strong consultative sales and negotiation capabilities, with a history of engaging with executive-level stakeholders and management.

• Profound understanding of logistics, transportation, and supply chain operations, including commercial and financial dimensions.

• Excellent communication, persuasion, and stakeholder management skills across various cultural and organizational levels.

• Robust analytical and problem-solving abilities, supported by CRM and performance management tools.

• Professional proficiency in English; proficiency in additional languages is a plus.

🏝️ Benefits

• Capital-building benefits

• Company pension scheme

• Employee discounts

• DSV employee card with a monthly net credit

• Company bike (bike lease program)

• Anniversary/long-service payments

• Supplementary health insurance (depending on division)

• Screen/workstation glasses

• Group accident insurance

• Comprehensive onboarding with an individual training plan

• A great, committed, and motivated team

• Flat organizational structures

• Open working atmosphere

• Varied range of responsibilities with significant decision-making authority at a global player

• Modern workplace including transparent flexible working hours and the option to work remotely

• Regular training and development programs

• E-learning offerings

• Initiatives such as Talents@DSV to refresh and update your skills

• Individual development programs are also possible