German Speaking Customer Service

This is a fully remote position, open to applicants in Greece.

📋 Description

• Deliver exceptional support to German-speaking clients regarding their mobility and transportation requirements.

• Address inquiries related to booking platforms, vehicle reservations, and mobility service plans.

• Assist customers with real-time navigation challenges and account management.

• Serve as a brand ambassador for mobility clients, ensuring high levels of customer satisfaction and loyalty.

• Diagnose and resolve technical issues with user applications.

• Keep accurate records of customer interactions in CRM systems.

• Work with international teams to enhance service processes in the mobility industry.

⛳️ Requirements

• Native or fluent German, both spoken and written, is essential.

• A valid EU passport is a requirement.

• Excellent communication skills and a strong passion for customer service excellence in the mobility sector.

• Capability to excel in a remote work setting while staying connected to a supportive team.

• Tech-savvy with the ability to quickly learn new software platforms.

• Previous experience in mobility services or a similar customer-facing position is advantageous.

🏝️ Benefits

• Competitive Monthly Salary.

• 2 Additional Salaries Per Year (13th and 14th salary).

• Monthly Performance Bonus.

• Fully Covered Relocation Package (including flight, transfer, and hotel).

• Fully Sponsored Training programs.

• Comprehensive Health Insurance coverage.

• Flexibility for remote work within Greece.