This is a fully remote position, open to applicants in Greece, +1 more state.

• Deliver exceptional support to customers regarding premium furniture and home living technology solutions within the consumer electronics sector.

• Address technical inquiries while assisting with product specifications, setup, and integration for contemporary home living systems.

• Uphold a professional brand image through effective communication in German via email, chat, and phone channels.

• Handle post-purchase inquiries, including logistics, warranty claims, and technical support for high-end consumer electronics.

• Work in partnership with internal teams to provide insights on consumer trends and product performance in the home living arena.

• Achieve and surpass performance metrics while ensuring a remarkable customer experience.

• Remain informed about the latest innovations in consumer electronics to offer precise, industry-specific guidance to clients.

• Native or fluent proficiency in German (both spoken and written) is crucial for this position.

• A valid EU passport (mandatory) is required to facilitate the transition to German-speaking roles in Greece.

• Outstanding communication skills with a strong enthusiasm for technology and home living solutions.

• Prior experience in a customer-facing capacity within the consumer electronics field is highly regarded.

• Excellent problem-solving skills paired with a customer-focused approach.

• Ability to work remotely while maintaining high productivity standards.

• Competitive Monthly Salary

• Comprehensive Paid Training on products and systems.

• Health Insurance coverage.

• Fully Funded Relocation Package (flight, transfer, hotel) to ensure a smooth transition to life in Greece.

• Monthly Performance Bonus linked to individual and team objectives.

• 2 Additional Salaries Per Year (13th and 14th salary).

• Continuous career development opportunities within a global organization.

German Speaking Customer Service Agent

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