German Client Representative

This is a fully remote position, open to applicants in Greece.

📋 Description

• Oversee incoming calls and customer service inquiries via telephone and email

• Deliver precise, valid, and comprehensive information

• Recognize and evaluate customers’ needs to ensure satisfaction

• Maintain records of customer interactions, manage customer accounts, and organize documents

• Go the extra mile to engage with customers

⛳️ Requirements

• Native or near-native proficiency in German

• B2 proficiency in English

• Strong skills in handling phone contacts and active listening

• Capability to multitask, prioritize, and effectively manage time

• Outstanding problem-solving skills and the ability to respond to various personalities

• Adaptable skills and a collaborative team spirit

🏝️ Benefits

• Competitive salary (14 payments per year)

• Bonus based on performance

• 200 EUR upon completion of training

• 300 EUR after three months of employment

• Relocation expenses covered

• Remote work available (only for those located in Greece)

• Health benefits package

• Equipment supplied

• Paid training and development opportunities

• Multicultural and contemporary working environment