Genetic Counselor Assistant

This is a fully remote position, open to applicants in California.

📋 Description

• Collaborate with the laboratory Genetic Counselor team to assist clients who have requested testing conducted at Labcorp.

• Address telephone and email inquiries from Labcorp clients, healthcare providers, laboratories, and branches to facilitate relevant genetic testing.

• Investigate, troubleshoot, and resolve testing issues by liaising with clients or other Labcorp facilities.

• Maintain documentation of case work and client interactions.

• Prioritize calls from clients.

• Monitor samples and provide updates to healthcare providers.

• Conduct proactive outcome collection.

• Execute notifications for abnormal results.

⛳️ Requirements

• Bachelor's degree in a Biological Science.

• Understanding of genetics concepts.

• Proficiency in Microsoft Office suite.

• Exceptional multitasking abilities with a keen attention to detail.

• Strong verbal and written communication skills, along with an excellent capacity to listen and respond effectively.

• High level of flexibility and the capability to manage and adapt to rapidly changing priorities.

• Strong project management expertise.

• Ability to establish and nurture positive working relationships, collaborating effectively to set goals, resolve issues, and offer recommendations.

• Must be based in the U.S. for remote work.

• Availability to work Monday–Friday, 8am–5pm Pacific Time.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k).

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.