General Adjuster

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Conduct investigations into claims made against insurance or other companies related to personal, casualty, or property loss or damages.

• Manage complex losses independently up to the specified authority level.

• Provide assistance on larger claims, including those based on accounting, such as business interruption and stock losses.

• Review claim forms and documentation to ascertain insurance coverage.

• Communicate with claimants and witnesses through interviews, phone calls, or correspondence.

• Consult police and hospital records as needed.

• Assess property damage to evaluate the extent of the company's liability.

• Estimate costs for repairs, replacements, or compensation.

• Compile findings in reports and negotiate settlements with claimants.

• Suggest litigation by the legal department if settlements cannot be reached.

• Attend litigation hearings as required.

• Update case reserves to account for anticipated costs.

• Assist in developing loss experience reports and calculating appropriate future rates.

• Carry out other assigned tasks and contribute to quality programs.

• Travel as necessary.

⛳️ Requirements

• A bachelor's degree from an accredited college or university is preferred.

• The IIA-AIC designation must be obtained.

• Active pursuit of another professional insurance designation is required.

• A valid state adjuster license is mandatory.

• A minimum of five (5) years of relevant experience or a suitable combination of education and experience is required.

• Excellent oral and written communication skills, including presentation abilities.

• Proficiency in PC usage, including Microsoft Office applications.

• Proven commitment to timely reporting.

• Strong customer service aptitude.

• Exceptional interpersonal skills.

• Keen attention to detail and accuracy.

• Effective time management and organizational capabilities.

• Capacity to work independently or collaboratively within a team.

• Ability to meet or exceed established Performance Competencies.

• Capability to manage work-related stress and multiple priorities simultaneously.

• Competence in meeting deadlines.

• Ability to stand and/or walk for extended periods.

• Capability to kneel, squat, bend, stoop, and work at overhead heights.

• Willingness to work outdoors in varying weather conditions.

• Ability to climb and crawl as necessary.

• Capacity to lift and carry up to 50 pounds.

• Ability to push or pull loads of up to 100 pounds.

• Capability to drive for up to 4 hours each day.

• Continuous use of manual dexterity is required.

• Adequate hearing, vision, and communication abilities.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan with matching contributions.

• Paid Time Off (PTO).

• Disability insurance.

• Life insurance.

• Employee assistance programs.

• Flexible spending account or health savings account options.

• Additional voluntary benefits are available.

• Reasonable accommodations provided when applicable and appropriate.

• Emphasis on work-life balance.

• A supportive and caring culture.

• Opportunities for professional growth.