Game Integrity Manager – Live Casino

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee ongoing monitoring of live dealer games, table operations, and related devices.

• Design and execute protocols alongside advanced fraud detection systems to recognize irregular gameplay or questionable activities.

• Ensure adherence to all regulations and internal controls.

• Set KPIs and risk thresholds for actionable alerts.

• Lead investigations into dealer misconduct, player collusion, device tampering, or system breaches.

• Examine gameplay logs, video footage, wagering information, and device telemetry to compile case files.

• Partner with Security, Compliance, and Technical teams to ensure effective resolutions.

• Draft comprehensive incident reports for management and regulatory bodies.

• Supervise surveillance and analytical tools for game outcomes and equipment integrity.

• Establish stringent security measures for gaming equipment (RNGs, shufflers, cameras) to prevent compromise.

• Guarantee secure device configurations and uphold strict chain-of-custody protocols.

• Recruit, train, mentor, and supervise the Game Integrity Analyst team.

• Provide continuous training on fraud detection and investigative best practices.

• Manage all necessary documentation and reporting for regulatory compliance.

• Assist in conducting regulatory and internal audits.

• Utilize data analytics to proactively detect and enhance fraud detection measures.

⛳️ Requirements

• A minimum of 5 years of experience in a high-stakes regulated environment, such as casino operations, gaming surveillance, risk management, or compliance.

• At least 2 years of demonstrated experience in managing and leading teams within a regulated gaming framework.

• Extensive knowledge of traditional table games (e.g., blackjack, roulette, baccarat) and their related gaming procedures.

• Expertise in fraud detection techniques, advanced surveillance methods, and gaming regulations.

• Proven ability to analyze complex, large datasets and accurately identify irregular patterns.

• Outstanding skills in investigation, problem-solving, and incident reporting.

🏝️ Benefits

• 24/7 operational coverage

• Flexibility to work evenings, weekends, and holidays