Funding Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee and enhance deals as they progress through each stage of the funding funnel.

• Collaborate and communicate effectively with ISO sales representatives and decision-makers to secure funding opportunities.

• Actively engage with ISO sales representatives to strive for success through exceptions to deal terms.

• Deliver exceptional customer service to our ISO partners.

• Work closely with the underwriting team to foster profitable volume.

• Manage the flow of deal requirements and assist in keeping the sales pipeline moving efficiently.

• Coordinate with internal teams to identify opportunities for process enhancement.

• Respond with urgency to ensure swift replies to requests, both internally and externally.

⛳️ Requirements

• Bachelor’s degree preferred.

• 2+ years of experience in sales, deal desk, or a related field.

• Proven experience managing a high volume of inbound and outbound communications, including calls, emails, texts, and chats.

• Experience with a high volume of short sales cycle deal management.

• Proven ability to meet task volume and response time metrics.

• Excellent verbal and written communication skills.

• Proactive individual with strong time management, organizational, and prioritization abilities.

• Exceptional phone etiquette.

• Strong customer service skills with the capability to effectively handle challenging conversations and objections.

🏝️ Benefits

• Medical

• Dental

• Vision

• Flexible time-off policy

• Paid parental leave

• RRSP match

• Wellness reimbursement

• Volunteering days

• Annual professional development budget

• Charitable donation match