Funding Consultant

This is a fully remote position, open to applicants in Connecticut, +13 more locations.

📋 Description

• Oversee the intake, submission, and follow-up processes for new product, repair, and equipment rental orders.

• Liaise with SLPs regarding funding cases and provide guidance on document preparation along with funding policies and regulations.

• Collaborate with insurance companies, government entities, and educational institutions to process orders.

• Monitor funding authorization cases until their completion.

• Confirm eligibility through online resources and direct communication with funding agencies.

• Evaluate prior authorization documents against the criteria set by third-party payers.

• Investigate previous orders as well as payment history/DSOs.

• Input and finalize orders within the order management system database.

• Advocate for clients by discussing funding requests and co-payment requirements with clients and families.

• Present client cases to third-party insurance providers and troubleshoot issues to reach a resolution.

• Address third-party denials and provide consultation on complex funding cases.

• Inform the supervisor of potential challenges with third-party payers.

⛳️ Requirements

• The candidate must reside in a Central or Eastern time zone.

• Bachelor’s Degree or 2–4 years of relevant experience is required.

• A background in the health insurance sector is preferred.

• Strong oral and written communication skills are essential.

• Demonstrated interpersonal, collaboration, and teamwork abilities.

• A customer service-oriented mindset is necessary.

• Proficient internet navigation skills are required.

• Familiarity with MS Office Word and Outlook is expected.

• Capability to manage multiple tasks in a fast-paced environment.

• Must be able to work at a desk for extended periods.

• Ability to handle interruptions in a dynamic work setting.

🏝️ Benefits

• Flexible work arrangements.

• Opportunities for career advancement.

• A work culture centered on collaboration.

• A workplace that values diversity and equal opportunity.