Fullstack AI Engineer – Staff, IFS Logistics

This is a fully remote position, open to applicants in United Kingdom, +1 more country.

📋 Description

• Determine the technical strategy for the Experience squad, establishing its architecture and engineering standards.

• Develop the Experience squad while maintaining a hands-on approach to delivery.

• Take ownership of the complete user journey across Data Connect, TPAO, Shipper TMS, and Revenue Protect.

• Create identity, permission, and navigation models across various product areas.

• Define the service boundaries and contracts that connect Experience to integrated systems.

• Collaborate with Product and UX from problem identification through to delivery.

• Comprehend customer workflows and utilize customer feedback to refine the product.

• Implement Single Sign-On (SSO), tenancy, and permissions management.

• Develop and sustain a commercially significant demo environment.

• Integrate IFS Intelligence and IFS Cloud, including the embedding of Project Oliver.

• Establish agent placement, guardrails, observability, and cost controls to ensure safe agentic behavior.

• Serve as the squad's technical representative to the VP of Product and the Director of Software Architecture.

• Create production observability and implement cost control measures.

• Ensure thorough code reviews on merge requests and prevent direct changes to production.

• Enhance engineering standards through reviews, pairing sessions, and constructive feedback.

⛳️ Requirements

• Approximately eight years or more of experience in building and operating production software.

• Significant expertise in Python/Django REST API design, data modeling, and service reliability.

• Proven experience in setting the technical direction for a team and documenting as well as defending architectural choices.

• Strong grasp of performance, cost management, and observability.

• Experience with on-call or pager responsibilities.

• A comprehensive full-stack approach with a user-centric mindset.

• Proficient with React and capable of elevating frontend development quality.

• Background in code reviews, collaborative programming, and providing candid feedback.

• Practical experience in AI-native development, utilizing Cursor and Claude on a daily basis.

• Ability to equip agents with the necessary context and assess the accuracy of their outputs.

• Familiarity with multi-tenant enterprise SaaS, SSO/identity, or ERP integration is advantageous.

• Experience in production settings involving LLM agent orchestration, RAG, or evaluations is a plus.

• Experience in deploying agents into products for practical applications is desirable.

• Experience in simulation or scenario modeling is a plus.

• Familiarity with BigQuery, dbt, Pub/Sub, GCP, Kubernetes, or Terraform is beneficial.

• Logistics, supply chain, or freight experience is a plus.

🏝️ Benefits

• Opportunities for remote work.

• Flexible and hybrid working arrangements.

• Inclusive workplace culture.

• Chance to work in a global and diverse environment.

• Commitment to sustainability initiatives.

• Opportunity to make a positive impact on a global scale.