Full-Stack Engineer – Mid-Level

This is a fully remote position, open to applicants in Mexico, +1 more country.

📋 Description

• Design, develop, and manage production applications on Microsoft Azure.

• Create backend APIs and services with defined boundaries, automated testing, and code review processes.

• Develop client portals, internal consoles, administrative interfaces, and dashboards.

• Evaluate AI-generated and prototype codebases, deciding what to retain or reconstruct, and prepare them for end-users.

• Integrate AI models and services, including real-time functionalities.

• Oversee infrastructure as code and CI/CD across development, staging, and production environments on Azure.

• Establish integrations with CRMs, ticketing systems, and various third-party platforms.

• Implement logging, metrics, tracing, alerts, and participate in an on-call rotation.

• Ensure authentication, multi-tenant isolation, secure secrets management, and safe handling of personal information.

• Maintain comprehensive technical documentation.

• Collaborate with AI/ML engineers, project managers, CX design, and BPO operations teams.

• Complete all steps of the hiring process: resume evaluation, pre-screen questionnaire, one-way video interview, and live interview.

⛳️ Requirements

• 3–5 years of experience in developing and managing production web applications, both backend and frontend.

• At least 2 years of experience in developing and managing applications on Microsoft Azure.

• Proficient in TypeScript, Node.js, and React.

• Working knowledge of Python for AI/ML services.

• Experience in designing and integrating REST or GraphQL APIs.

• Familiarity with relational and NoSQL databases, caching strategies, and queues.

• Knowledge of real-time or event-driven systems, including WebSockets, streaming, and messaging queues.

• Experience in integrating third-party APIs, including LLM providers.

• Familiarity with CI/CD processes using GitHub Actions or Azure DevOps.

• Knowledge of Docker and infrastructure-as-code tools like Bicep or Terraform.

• Strong practices in testing, monitoring, debugging, and code review.

• Proven ability to transform prototypes or AI-generated code into reliable production applications by addressing security vulnerabilities, improving error handling, and adding necessary tests.

• Familiarity with AI coding tools like GitHub Copilot, Cursor, or Claude Code, with the capability to review, validate, and refine their outputs.

• Proficient in both written and spoken English and Spanish.

• Must be based in Colombia or Mexico, with the right to work in those countries.

• This position requires strong written and verbal English communication skills.

• All resumes should be submitted in English.

• Azure certifications, such as Azure Developer Associate or Azure Solutions Architect Expert, are a plus.

• Experience with C# and .NET is advantageous.

• Familiarity with Azure OpenAI, Azure AI Search, or Azure AI Speech is desirable.

• Knowledge of Azure Kubernetes Service (AKS) is a plus.

• Experience in implementing LLM patterns, such as function calling, retrieval-augmented generation (RAG), AI agents, and evaluations, is beneficial.

• Experience with Dynamics 365, Salesforce, Zendesk, or similar platforms is a plus.

• Background in customer service, contact center, or BPO technology is advantageous.

• Familiarity with SOC 2, PCI DSS, or HIPAA compliance environments is a plus.

• Knowledge of Mexico's LFPDPPP or Colombia's Ley 1581 is beneficial.

🏝️ Benefits

• Remote work opportunity from Colombia or Mexico.

• Working hours aligned with EST business hours.