Full-Stack Engineer, Mid-Level

This is a fully remote position, open to applicants in Mexico, +1 more country.

📋 Description

• Design, develop, and manage production applications on Microsoft Azure.

• Create backend APIs and services with well-defined boundaries, automated testing, and code reviews.

• Develop client portals, internal consoles, admin interfaces, and dashboards.

• Evaluate AI-generated and prototype codebases, determining what should be retained or rebuilt for production.

• Enhance prototype systems for actual users by improving aspects such as security, testing, reliability, and scalability.

• Integrate AI models and services, including real-time functionalities.

• Oversee infrastructure as code and CI/CD processes across development, staging, and production environments on Azure.

• Create integrations with CRMs, ticketing systems, and other external platforms.

• Set up logging, metrics, tracing, alerts, monitoring, and observability systems.

• Engage in an on-call rotation.

• Implement authentication, multi-tenant isolation, secure secrets management, and proper handling of personal data.

• Keep comprehensive technical documentation.

• Collaborate with AI/ML engineers, project and product managers, CX designers, and BPO operations teams.

⛳️ Requirements

• 3–5 years of experience developing and managing production web applications on both the backend and frontend.

• Minimum of 2 years of experience in building and maintaining applications on Microsoft Azure.

• Proficient in TypeScript, Node.js, and React, with a working knowledge of Python for AI/ML services.

• Experience in designing and integrating REST or GraphQL APIs.

• Familiarity with relational and NoSQL databases, caching mechanisms, and message queues.

• Knowledge of real-time or event-driven systems, including WebSockets, streaming, and messaging queues.

• Experience integrating third-party APIs, including those from LLM providers.

• Proficient in CI/CD practices using GitHub Actions or Azure DevOps.

• Familiar with Docker and infrastructure-as-code tools like Bicep or Terraform.

• Strong skills in testing, monitoring, debugging, and conducting code reviews.

• Proven ability to transform prototypes or AI-generated code into stable production applications by addressing security vulnerabilities, enhancing error handling, and incorporating missing tests.

• Familiar with AI coding tools such as GitHub Copilot, Cursor, or Claude Code, and capable of reviewing, validating, and rectifying their outputs.

• Proficient in both written and spoken English and Spanish.

• Residing in Colombia or Mexico, with the authorization to work in that country.

• All candidates must complete every phase of the hiring process.

• Strong written and verbal English communication skills are essential.

• Resumes must be submitted in English.

• Nice to have: Azure certifications, C# and .NET experience, familiarity with Azure OpenAI, Azure AI Search, Azure AI Speech, Azure Kubernetes Service, LLM patterns, Dynamics 365, Salesforce, Zendesk, customer service/contact center/BPO technology, SOC 2, PCI DSS, HIPAA, Mexico's LFPDPPP, or Colombia's Ley 1581.

🏝️ Benefits

• Remote work opportunities from Colombia or Mexico.

• Working hours that align with EST business hours.