Full-Stack Engineer, Mid-Level

This is a fully remote position, open to applicants in Mexico, +1 more country.

📋 Description

• Design, develop, and manage production applications on Microsoft Azure.

• Create backend APIs and services with well-defined boundaries, automated testing, and thorough code reviews.

• Develop client portals, internal consoles, administrative interfaces, and dashboards.

• Evaluate AI-generated and prototype codebases, deciding what to retain or reconstruct, and prepare them for actual users.

• Integrate AI models and services, including real-time functionalities.

• Oversee infrastructure as code and CI/CD processes across development, staging, and production environments.

• Establish integrations with CRMs, ticketing systems, and other platforms.

• Implement logging, metrics, tracing, alerts, and participate in an on-call rotation.

• Enforce authentication, multi-tenant isolation, secure secrets management, and ensure the safe handling of personal data.

• Maintain comprehensive technical documentation.

• Collaborate with AI/ML engineers, project managers, CX design, and BPO operations teams.

• Successfully complete all phases of the hiring process: resume evaluation, pre-screen questionnaire, one-way video interview, and live interview.

⛳️ Requirements

• 3–5 years of experience in building and operating production web applications, both backend and frontend.

• Minimum of 2 years of experience in developing and managing applications on Microsoft Azure.

• Proficient in TypeScript, Node.js, and React.

• Practical knowledge of Python for AI/ML services.

• Experience in designing and integrating REST or GraphQL APIs.

• Familiar with relational and NoSQL databases, caching mechanisms, and message queues.

• Knowledge of real-time or event-driven systems, including WebSockets, streaming, and messaging queues.

• Experience with the integration of third-party APIs, including LLM providers.

• Familiar with CI/CD practices using GitHub Actions or Azure DevOps.

• Knowledge of Docker and infrastructure-as-code tools such as Bicep or Terraform.

• Strong practices in testing, monitoring, debugging, and code review.

• Proven ability to convert prototypes or AI-generated code into stable production applications by addressing security vulnerabilities, inadequate error handling, and missing tests.

• Familiarity with AI coding tools like GitHub Copilot, Cursor, or Claude Code, with the capability to review, validate, and enhance their outputs.

• Proficient in written and spoken English and Spanish.

• Residing in Colombia or Mexico, with the legal right to work in that country.

• Excellent written and verbal communication skills in English.

• All resumes must be submitted in English.

• Preferred qualifications include Azure certifications, knowledge of C# and .NET, Azure OpenAI, Azure AI Search, Azure AI Speech, Azure Kubernetes Service, LLM patterns, Dynamics 365, Salesforce, Zendesk, customer service/contact center/BPO technology, SOC 2, PCI DSS, HIPAA, Mexico's LFPDPPP, or Colombia's Ley 1581.

🏝️ Benefits

• Remote work opportunity from Colombia or Mexico.

• Working hours aligned with EST business hours.