Full-Stack Engineer – Mid-Level

This is a fully remote position, open to applicants in Mexico, +1 more country.

📋 Description

• Design, develop, and maintain production applications on Microsoft Azure.

• Create backend APIs and services with defined boundaries, automated testing, and code review processes.

• Build client portals, internal consoles, admin interfaces, and dashboards.

• Evaluate AI-generated and prototype codebases, determining what to retain or reconstruct for production.

• Prepare prototype and AI-enhanced systems for actual users by focusing on security, testing, error management, and scalability.

• Integrate AI models and services, including real-time functionalities.

• Manage Azure infrastructure using code and CI/CD for development, staging, and production environments.

• Develop integrations with CRM systems, ticketing tools, and other third-party platforms.

• Implement logging, metrics, tracing, alerts, and participate in an on-call rotation.

• Establish authentication, multi-tenant isolation, secure secrets management, and safe personal data handling.

• Maintain technical documentation.

• Collaborate with AI/ML engineers, project managers, CX designers, and BPO operations teams.

⛳️ Requirements

• 3–5 years of experience in developing and managing production web applications, covering both backend and frontend.

• Minimum of 2 years of experience in creating and maintaining applications on Microsoft Azure.

• Proficient in TypeScript, Node.js, and React.

• Working knowledge of Python for AI/ML services.

• Experience in designing and integrating REST or GraphQL APIs.

• Familiarity with relational and NoSQL databases, caching mechanisms, and queues.

• Knowledge of real-time or event-driven systems, including WebSockets, streaming, and messaging queues.

• Experience integrating third-party APIs, including LLM providers.

• Proficient in CI/CD practices using GitHub Actions or Azure DevOps.

• Familiar with Docker and infrastructure-as-code tools like Bicep or Terraform.

• Strong skills in testing, monitoring, debugging, and code review.

• Proven ability to transform prototypes or AI-generated code into reliable production applications.

• Familiarity with AI coding tools such as GitHub Copilot, Cursor, or Claude Code.

• Capability to review, validate, and refine AI coding tool outputs.

• Fluent in written and spoken English and Spanish.

• Located in Colombia or Mexico, with legal eligibility to work in that country.

• Exceptional written and verbal communication skills in English.

• All resumes must be submitted in English.

• Azure certifications, such as Azure Developer Associate or Azure Solutions Architect Expert, are preferred.

• Experience with C# and .NET is a plus.

• Familiarity with Azure OpenAI, Azure AI Search, or Azure AI Speech is advantageous.

• Knowledge of Azure Kubernetes Service (AKS) is desirable.

• Experience with LLM patterns, including function calling, retrieval-augmented generation (RAG), AI agents, and evaluations, is beneficial.

• Familiarity with platforms like Dynamics 365, Salesforce, Zendesk, or similar is advantageous.

• Experience in customer service, contact center, or BPO technology is a plus.

• Familiarity with SOC 2, PCI DSS, or HIPAA compliance environments is beneficial.

• Knowledge of Mexico's LFPDPPP or Colombia's Ley 1581 is a plus.

🏝️ Benefits

• Remote work opportunity from Colombia or Mexico.

• Working hours synchronized with EST business hours.