Full-Stack Engineer – Mid-Level

This is a fully remote position, open to applicants in Mexico, +1 more country.

📋 Description

• Design, develop, and manage production applications hosted on Microsoft Azure.

• Create backend APIs and services with well-defined boundaries, automated testing, and code review processes.

• Develop client portals, internal consoles, administrative interfaces, and dashboards.

• Evaluate AI-generated and prototype codebases, making decisions on what to retain or reconstruct for production use.

• Prepare prototype systems for real-world users by addressing requirements related to security, reliability, testing, and scalability.

• Integrate AI models and services, including features that operate in real-time.

• Oversee infrastructure as code and CI/CD processes across development, staging, and production environments.

• Build integrations with CRMs, ticketing systems, and various third-party platforms.

• Implement logging, metrics, tracing, alerts, and participate in an on-call rotation.

• Establish authentication protocols, multi-tenant isolation, secure secrets management, and proper handling of personal data.

• Maintain comprehensive technical documentation.

• Collaborate with AI/ML engineers, product and project managers, customer experience designers, and operations teams.

⛳️ Requirements

• 3–5 years of experience in developing and managing production web applications for both backend and frontend.

• Minimum of 2 years of experience in building and operating applications on Microsoft Azure.

• Proficiency in TypeScript, Node.js, and React.

• Working knowledge of Python for AI/ML services.

• Experience in designing and integrating REST or GraphQL APIs.

• Familiarity with relational and NoSQL databases, caching mechanisms, and queues.

• Understanding of real-time or event-driven systems, including WebSockets, streaming, and messaging queues.

• Experience integrating third-party APIs, including providers of large language models (LLMs).

• Proficient in CI/CD practices using GitHub Actions or Azure DevOps.

• Knowledge of Docker and infrastructure-as-code tools such as Bicep or Terraform.

• Strong skills in testing, monitoring, debugging, and conducting code reviews.

• Proven ability to convert prototypes or AI-generated code into stable production applications.

• Familiarity with AI coding tools like GitHub Copilot, Cursor, or Claude Code.

• Proficient in written and spoken English and Spanish.

• Residing in Colombia or Mexico, with legal authorization to work in that country.

• Excellent written and verbal communication skills in English.

• All resumes must be submitted in English.

• Azure certifications, such as Azure Developer Associate or Azure Solutions Architect Expert, are a plus.

• Experience with C# and .NET is a plus.

• Familiarity with Azure OpenAI, Azure AI Search, or Azure AI Speech is a plus.

• Knowledge of Azure Kubernetes Service (AKS) is a plus.

• Experience implementing LLM patterns, including function calling, retrieval-augmented generation (RAG), AI agents, and evaluations is a plus.

• Familiarity with platforms such as Dynamics 365, Salesforce, Zendesk, or similar is a plus.

• Background in customer service, contact center, or BPO technology is a plus.

• Understanding of SOC 2, PCI DSS, or HIPAA environments is a plus.

• Knowledge of Mexico's LFPDPPP or Colombia's Ley 1581 is a plus.

🏝️ Benefits

• Opportunity for remote work from Colombia or Mexico.

• Work hours aligned with Eastern Standard Time (EST) business hours.