Full-Stack Engineer, Mid-Level

This is a fully remote position, open to applicants in Mexico, +1 more country.

📋 Description

• Design, construct, and operate production applications on Microsoft Azure.

• Develop backend APIs and services with well-defined boundaries, automated testing, and code reviews.

• Create client-facing portals, internal consoles, administrative screens, and dashboards.

• Evaluate AI-generated and prototype codebases, determining what to retain or reconstruct for production deployment.

• Prepare prototypes and AI-assisted builds for end-users by enhancing security, testing, observability, scalability, error management, and data protection.

• Integrate AI models and services, including real-time functionalities.

• Manage infrastructure as code and CI/CD across development, staging, and production setups on Azure.

• Develop integrations with CRMs, ticketing systems, and other external platforms.

• Implement logging, metrics, tracing, alerts, authentication, multi-tenant isolation, secure secrets management, and safe personal data handling.

• Participate in an on-call rotation.

• Maintain comprehensive technical documentation.

• Collaborate with AI/ML engineers, product and project managers, CX designers, and operations teams.

⛳️ Requirements

• 3–5 years of experience in building and managing production web applications across both backend and frontend.

• At least 2 years of experience in developing applications on Microsoft Azure.

• Proficient in TypeScript, Node.js, and React.

• Working knowledge of Python for AI/ML services.

• Experience in designing and integrating REST or GraphQL APIs.

• Familiar with relational and NoSQL databases, caching, and queues.

• Knowledge of real-time or event-driven systems, including WebSockets, streaming, and messaging queues.

• Experience in integrating third-party APIs, including LLM providers.

• Familiarity with CI/CD using GitHub Actions or Azure DevOps.

• Knowledge of Docker and infrastructure-as-code tools such as Bicep or Terraform.

• Strong practices in testing, monitoring, debugging, and code reviews.

• Proven ability to transform prototypes or AI-generated code into stable production applications by addressing security vulnerabilities, inadequate error handling, and missing tests.

• Familiarity with AI coding tools like GitHub Copilot, Cursor, or Claude Code, with the capability to review, validate, and correct their output.

• Professional proficiency in written and spoken English and Spanish.

• Resident of Colombia or Mexico, with the legal right to work in that country.

• All candidates must complete every phase of the hiring process.

• Strong written and verbal communication skills in English.

• Resumes should be submitted in English.

• Azure certifications, such as Azure Developer Associate or Azure Solutions Architect Expert (preferred).

• Experience with C# and .NET (preferred).

• Familiarity with Azure OpenAI, Azure AI Search, or Azure AI Speech (preferred).

• Knowledge of Azure Kubernetes Service (AKS) (preferred).

• Experience in implementing LLM patterns, including function calling, retrieval-augmented generation (RAG), AI agents, and evaluations (preferred).

• Experience with Dynamics 365, Salesforce, Zendesk, or similar platforms (preferred).

• Background in customer service, contact center, or BPO technology (preferred).

• Familiarity with SOC 2, PCI DSS, or HIPAA environments (preferred).

• Knowledge of Mexico's LFPDPPP or Colombia's Ley 1581 (preferred).

🏝️ Benefits

• Remote work opportunity from Colombia or Mexico.

• Working hours synchronized with EST business hours.

• Chance to collaborate with AI/ML engineers, project management, CX design, and BPO operations teams.

• Participation in an on-call rotation.