Full-Stack Engineer, Mid-Level

This is a fully remote position, open to applicants in Colombia, +1 more country.

📋 Description

• Design, develop, and manage production applications on the Microsoft Azure platform.

• Create backend APIs and services with well-defined boundaries, automated testing, and code review processes.

• Build client portals, internal dashboards, administrative screens, and reporting interfaces.

• Evaluate AI-generated and prototype codebases to decide what to retain or reconstruct, ensuring readiness for end-users.

• Integrate AI models and services, including features that operate in real-time.

• Oversee infrastructure as code and CI/CD in development, staging, and production settings.

• Develop integrations with CRMs, ticketing systems, and various third-party applications.

• Implement logging, metrics, tracing, and alerts while participating in an on-call rotation.

• Establish authentication protocols, multi-tenant isolation, secure secrets management, and safe handling of personal information.

• Maintain comprehensive technical documentation.

• Collaborate with AI/ML engineers, project managers, product managers, CX designers, and operations teams.

⛳️ Requirements

• 3–5 years of experience in developing and managing production web applications, both backend and frontend.

• A minimum of 2 years of experience working with applications on Microsoft Azure.

• Proficient in TypeScript, Node.js, and React.

• Working knowledge of Python for AI/ML services.

• Experience in designing and integrating REST or GraphQL APIs.

• Familiarity with relational and NoSQL databases, caching solutions, and message queues.

• Understanding of real-time or event-driven systems, including WebSockets, streaming, and messaging queues.

• Proven experience integrating third-party APIs, including those from LLM providers.

• Knowledge of CI/CD processes using GitHub Actions or Azure DevOps.

• Familiar with Docker and infrastructure-as-code tools like Bicep or Terraform.

• Strong skills in testing, monitoring, debugging, and code review practices.

• History of converting prototypes or AI-generated code into reliable production applications by resolving security vulnerabilities, improving error handling, and adding necessary tests.

• Familiarity with AI coding tools such as GitHub Copilot, Cursor, or Claude Code, along with the capability to review, validate, and correct their outputs.

• Proficient in both written and spoken English and Spanish.

• Located in Colombia or Mexico, with the legal right to work in that country.

• All candidates must successfully complete each stage of the hiring process.

• Excellent written and verbal communication skills in English.

• Resumes should be submitted in English.

• Azure certifications such as Azure Developer Associate or Azure Solutions Architect Expert are considered advantageous.

• Experience with C# and .NET is seen as a plus.

• Familiarity with Azure OpenAI, Azure AI Search, or Azure AI Speech is also a plus.

• Knowledge of Azure Kubernetes Service (AKS) is regarded as a nice-to-have.

• Experience with implementing LLM patterns, such as function calling, retrieval-augmented generation (RAG), AI agents, and evaluations is considered beneficial.

• Familiarity with platforms like Dynamics 365, Salesforce, Zendesk, or similar is viewed positively.

• Experience in customer service, contact center, or BPO technology is also a plus.

• Understanding of SOC 2, PCI DSS, or HIPAA compliance environments is advantageous.

• Knowledge of Mexico's LFPDPPP or Colombia's Ley 1581 is considered a plus.

🏝️ Benefits

• Opportunity for remote work from Colombia or Mexico.

• Work hours aligned with EST business hours.