Full-Stack Engineer – Mid-Level

This is a fully remote position, open to applicants in Colombia, +1 more country.

📋 Description

• Design, develop, and manage production applications on Microsoft Azure.

• Create backend APIs and services with well-defined boundaries, automated testing, and code reviews.

• Develop client portals, internal consoles, administrative interfaces, and dashboards.

• Evaluate AI-generated and prototype codebases, decide what to retain or rebuild, and prepare them for end-users.

• Integrate AI models and services, including real-time functionalities.

• Oversee infrastructure as code and CI/CD processes across development, staging, and production environments.

• Create integrations with CRMs, ticketing systems, and various third-party applications.

• Implement logging, metrics, tracing, and alerts while participating in an on-call rotation.

• Establish authentication, multi-tenant isolation, secure secrets management, and appropriate handling of personal data.

• Ensure comprehensive technical documentation is maintained.

• Collaborate with AI/ML engineers, product and project managers, CX designers, and operations teams.

⛳️ Requirements

• 3–5 years of experience in building and managing production web applications across both backend and frontend.

• A minimum of 2 years of experience with applications hosted on Microsoft Azure.

• Proficient in TypeScript, Node.js, and React.

• Working knowledge of Python for AI/ML services.

• Experience in designing and integrating REST or GraphQL APIs.

• Familiarity with relational and NoSQL databases, caching mechanisms, and queues.

• Knowledge of real-time or event-driven systems, including WebSockets, streaming, and messaging queues.

• Experience with integrating third-party APIs, including those from LLM providers.

• Proficient in CI/CD processes using GitHub Actions or Azure DevOps.

• Familiarity with Docker and infrastructure-as-code tools like Bicep or Terraform.

• Strong capabilities in testing, monitoring, debugging, and code review practices.

• Proven history of transforming prototypes or AI-generated code into stable production applications by addressing security vulnerabilities, weak error handling, and insufficient tests.

• Familiarity with AI coding tools such as GitHub Copilot, Cursor, or Claude Code, along with the ability to review, validate, and correct their outputs.

• Excellent written and spoken English and Spanish skills.

• Residing in Colombia or Mexico, with the legal right to work in that country.

• Strong written and verbal communication skills in English.

• All resumes must be submitted in English.

• Azure certifications, such as Azure Developer Associate or Azure Solutions Architect Expert, are advantageous.

• Experience with C# and .NET is a plus.

• Familiarity with Azure OpenAI, Azure AI Search, or Azure AI Speech is a bonus.

• Knowledge of Azure Kubernetes Service (AKS) is a plus.

• Experience in implementing LLM patterns, including function calling, retrieval-augmented generation (RAG), AI agents, and evaluations, is a plus.

• Familiarity with Dynamics 365, Salesforce, Zendesk, or similar platforms is a plus.

• Experience in customer service, contact center, or BPO technology is a plus.

• Familiarity with SOC 2, PCI DSS, or HIPAA environments is advantageous.

• Knowledge of Mexico's LFPDPPP or Colombia's Ley 1581 is a plus.

🏝️ Benefits

• Opportunity for remote work from Colombia or Mexico.

• Working hours aligned with EST business hours.