Fraud Analyst III – Fraud Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of daily fraud reviews, investigations, and case management across designated queues and escalations.

• Address complex alerts and support consistent and sound fraud decision-making.

• Recognize fraud patterns, identify control weaknesses, and pinpoint operational challenges based on hands-on case experience.

• Offer advisory insights on alert and rule effectiveness to assist in the tuning and strategic approach to fraud management.

• Generate regular reports and succinct trend analyses for enhanced operational visibility.

• Mentor and assist Fraud Analyst I and II team members to improve investigative consistency, documentation standards, and sound alert-clearing judgment throughout the Fraud team.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• Over 7 years of experience in fraud operations, fraud investigations, or financial crimes management.

• Extensive experience handling fraud alerts, investigations, cases, and escalations in a production environment.

• Proven ability to apply sound judgment in complex fraud reviews and case decisions.

• Experience in identifying trends within casework and converting findings into actionable control or rule recommendations.

• Proficient in analyzing alert performance and suggesting tuning or workflow enhancements.

• Background in producing or maintaining regular fraud reporting, metrics, or dashboards.

• Experience in conducting quality reviews, calibrations, coaching, or similar oversight of case quality.

• Familiarity with SAR investigations, SAR case development, SAR narrative support, or roles contributing to suspicious activity reporting.

• Demonstrated capability to train, coach, or support junior analysts in a fast-paced operational setting.

• Comfortable collaborating with multiple stakeholders while balancing risk, customer impact, and operational feasibility.

🏝️ Benefits

• Competitive salary, with opportunities for equity grants and cash bonuses, based on experience, geographic location, and role.

• Comprehensive benefits including Medical, Dental, Vision, Life insurance, 401k Matching, and additional wellness benefits such as FSA, HSA, and HRA.

• Paid parental leave.

• Flexible vacation policy encompassing PTO and paid holidays.

• An engaging and challenging team atmosphere in a dynamic industry with numerous opportunities for professional advancement.