Franchise Operations Consultant

This is a fully remote position, open to applicants in Nevada.

📋 Description

• Delivers exceptional support to Franchisees and Center Managers.

• Meets position objectives, timelines, and KPI metrics through effective coaching.

• Organizes market meetings and peer-to-peer focus groups for training purposes.

• Leverages observations and data-driven insights to enhance coaching effectiveness.

• Records all activities in FranConnect for accountability.

• Collaborates with support departments to ensure franchisee satisfaction.

• Concentrates on strategic processes to elevate the customer experience.

• Participates in and contributes to corporate-organized events.

• Executes marketing and sales strategies aimed at revenue enhancement.

• Develops and presents content as required.

• Guarantees timely and accurate reporting for the designated territory.

• Discusses succession planning with franchisees to ensure continuity.

⛳️ Requirements

• Bachelor's Degree or equivalent experience is required.

• Minimum of 5 years' experience in multi-unit operations (franchise/chain).

• Strong financial analysis and P&L management capabilities are essential.

• Demonstrated ability to lead in sales, marketing, and operations.

• Results-driven mindset with a positive attitude.

• Exceptional sales, consulting, and communication abilities.

• Proficient in conducting group training, presentations, and public speaking.

• Experience in the automotive or hospitality industry is preferred.

• Prior franchise experience is a plus.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

• Must be capable of lifting up to 50 pounds and possess the ability to bend and crawl as required in a shop environment.

🏝️ Benefits

• Health and wellness benefits.

• Paid time off.

• Holiday pay.

• Access to the myFlexPay program for early access to earned wages.