Franchise Business Coach

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with approximately 40–60 franchise owners through both virtual and in-person sessions to identify challenges and enhance performance.

• Develop strategic plans aimed at boosting business performance, increasing operational efficiency, and meeting revenue objectives.

• Provide coaching to franchise owners on operations, sales, marketing, team development, brand standards, and leadership practices.

• Examine financial statements, operational KPIs, and business trends to uncover opportunities and promote measurable advancements.

• Encourage the implementation of Caring Transitions systems, standards, best practices, and streamlined processes.

• Foster relationships through coaching calls, business reviews, field visits, and continuous communication.

• Participate in conferences, regional and national meetings, and other events as a representative of Caring Transitions.

• Represent the brand through presentations, training sessions, and discussions with franchise candidates and new owners.

• Ensure prompt payment of royalties, national branding fees, and other financial commitments.

• Provide field insights, support strategic initiatives, and ensure franchise owners have the essential tools and resources.

• Report directly to the Director of Franchise Business Coaching.

⛳️ Requirements

• Over 5 years of experience in business coaching, franchise operations, business ownership, or multi-unit leadership.

• Proven history of enhancing business performance.

• Strong business acumen with the capability to interpret financial statements, operational KPIs, and performance trends.

• Aptitude for converting analysis into actionable recommendations and strategic plans.

• Skills in coaching and relationship-building, including the ability to influence, motivate, and hold others accountable.

• Comfortable presenting to and training large groups.

• High emotional intelligence and adeptness in handling challenging conversations.

• Capability to provide direct, constructive feedback with empathy and professionalism.

• Highly organized, adaptable, and self-motivated.

• Ability to juggle competing priorities and manage multiple franchise owners.

• Consistent communication, proactive problem-solving, and effective follow-through.

• Collaborative mindset when working with cross-functional teams.

• Willingness to travel approximately 25–45% for field visits, conferences, training, and franchise support.

• Must reside in the United States.

🏝️ Benefits

• Access to innovative tools and platforms across all departments.

• A flat organizational structure where your opinions are valued and respected.

• Opportunities for growth in operations, product development, or marketing.

• A balanced approach to work and life.

• Encouragement to prioritize time with family.