Franchise Account Executive

This is a fully remote position, open to applicants in Kansas, +1 more state.

📋 Description

• Align internal and external stakeholders to ensure commitment to objectives and achieve successful outcomes.

• Act as a primary point of contact between internal teams and external resources.

• Promote shared understanding and collaboration while offering product knowledge and technical assistance to clients.

• Monitor and assess performance and sales metrics for designated territories.

• Address and resolve issues that impact performance and customer satisfaction.

• Comprehend stakeholders' business goals, forecasts, and performance indicators.

• Align technology and processes with stakeholder requirements to enhance collective business growth.

• Collaborate closely with operational teams to address issues swiftly.

• Maintain effective communication with stakeholders.

• Provide training and support regarding program features and improvements.

• Guide customers on best practices through tailored assistance and support.

• Collaborate with outside sales colleagues to engage, support, and expand the customer base.

⛳️ Requirements

• 3-5 years of relevant sales and/or account management experience.

• Strong comprehension of online technologies.

• Proficient in Google Suite applications.

• Demonstrated ability as a proactive problem-solver, managing issues from start to finish.

• Exceptional oral and written communication abilities, emphasizing customer service.

• Strong organizational, time management, and prioritization skills.

• Capability to manage multiple demands simultaneously.

• Willingness to travel to or within the assigned region, approximately 15% of the time every other month.

• Experience with Salesforce is considered a plus.

• A Bachelor's Degree is preferred but not required.

• Familiarity with DOMO or other data analysis tools is advantageous.

• Residence within the assigned territory is highly preferred.

• The ideal candidate will reside in the EST time zone.

🏝️ Benefits

• Competitive compensation.

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US).

• Immediately vested 401K (US) or RRSP (Canada) with a company match.

• Paid vacation, personal, and sick time.

• Paid maternity and paternity leave (US).

• Employer-covered short-term disability, long-term disability, life insurance, and AD&D (US).

• Comprehensive Employee Assistance Program.

• Employer-sponsored Leap into Service Day for volunteering.

• Tuition reimbursement for eligible programs.

• Opportunities to enhance your skill set and share your expertise across a publicly traded, global organization.

• Company culture that promotes internal advancement, diverse career paths, and meaningful growth.

• Target bonus range: $2,500.00 - $30,000.00.

• Target bonus range: $2,500.00 - $3,000.00 USD monthly.