Founder's Office Support – Operations Associate

This is a fully remote position, open to applicants in India.

📋 Description

• Provide direct, hands-on assistance to the co-founder and CTO based in Melbourne at Firmable.

• Oversee the co-founder's calendar and meetings across Australian and Indian time zones.

• Create briefing notes, presentations, documents, and meeting materials utilizing AI tools.

• Arrange flights, accommodations, dining, and hospitality for leadership and visiting team members.

• Organize gift vouchers, recognition items, and presents for the team.

• Serve as the local coordinator and primary point of contact for the team in India.

• Oversee office visits, team events, offsite gatherings, catering, and local logistics.

• Communicate with vendors and service providers located in India.

• Manage the setup, return, repair, and redeployment of equipment for new hires.

• Coordinate logistics for onboarding new starters, welcome activities, equipment provision, and Day 1 readiness.

• Assist the People Lead with data entry, leave tracking, and onboarding assignments.

• Complete necessary forms, uploads, and paperwork for review or signature by senior leadership.

• Coordinate payroll inputs from India and follow up with VentureEasy and Razorpay.

• Provide additional administrative support as required.

⛳️ Requirements

• 1–2 years of experience in an Executive Assistant, administration, operations coordination, or a comparable role.

• Prior experience in a fully remote position.

• Strong proficiency in written and spoken English.

• Exceptional organizational skills, follow-through, and attention to detail.

• Ability to handle confidential information with discretion.

• Proficiency in using AI tools such as ChatGPT, Claude, Gemini, or similar for drafting documents, preparing for meetings, conducting research, and automating workflows.

• Experience coordinating activities across Australian and Indian time zones is highly regarded.

• Prior experience supporting a founder or C-level executive in a scaling company is highly valued.

• Familiarity with HRIS, payroll platforms, or operational tools is highly desirable.

• Background in startups or scale-ups is highly valued.

🏝️ Benefits

• Fully remote work environment.

• Opportunity for growth into people operations over time.

• Direct access to founders.

• Close involvement in leadership decision-making processes.

• Engagement across operations in both Australia and India.

• Career advancement based on performance rather than tenure.