Forward Deployed Product Engineer – Client Facing

atPager HealthRemote

Colorado District of Columbia Nevada New York

Full-time Full-stack EngineerMid-levelSenior$180k – $220k/year

Posted Nov 4

This is a fully remote position, open to applicants in Colorado, +3 more states.

📋 Description

• Collaborate with Sales during the discovery phase to outline a prospect's architecture, data flows, and technical limitations.

• Create prototypes and proofs of concept that demonstrate how Pager Health addresses a partner's unique use case.

• Design and implement integrations utilizing APIs, data feeds, and healthcare interoperability standards such as HL7 and FHIR.

• Develop production-quality code and configuration in Python, SQL, and other scripting languages to connect partner systems with the Pager Health platform.

• Collaborate with partner engineering, IT, and security teams throughout the implementation, testing, and go-live phases.

• Diagnose data, integration, and performance challenges in live partner environments.

• Convert field insights into product feedback and reusable tools for the Product and Engineering teams.

• Document solutions, integration patterns, and playbooks for future implementations.

• Assist with security reviews, technical questionnaires, and RFP responses that require in-depth technical information.

• Report directly to the Head of Engineering while collaborating with Sales, Product, Engineering, and Implementation teams.

⛳️ Requirements

• A minimum of five years in software engineering, integration engineering, solutions architecture, or related forward-deployed roles.

• Proficient coding abilities in Python and SQL, along with experience in at least one other programming language.

• Practical experience in building and utilizing REST APIs, and working with JSON, flat files, and batch data exchanges.

• Familiarity with major cloud environments such as AWS, Azure, or GCP.

• Ability to engage directly with customer engineers and articulate technical trade-offs to non-technical stakeholders.

• Demonstrated capability to manage a problem from start to finish in ambiguous and rapidly changing situations.

• Strong preference for candidates with healthcare data experience, including HL7, FHIR, X12 Electronic Data Interchange (EDI) files such as 834 eligibility and 837 claims, or knowledge of payer and provider systems.

• Understanding of HIPAA regulations and secure handling of protected health information (PHI).

• Willingness to travel to partner locations as necessary (15–20%).