Fleet Operations Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee the daily operations of customer fleet management.

• Ensure vehicles are well-maintained, compliant with regulations, readily available, and cost-efficient.

• Serve as the main operational liaison for customers and suppliers.

• Handle vehicle maintenance, compliance issues, off-road vehicles, rental vehicles, incidents, and breakdowns.

• Evaluate supplier performance and cultivate supplier relationships.

• Provide operational reporting, key performance indicators (KPIs), and service level agreements (SLAs).

• Identify opportunities for service enhancements and operational cost savings.

• Foster relationships with customers, suppliers, and internal teams.

• Assist with supplier onboarding and governance tasks.

• Facilitate review meetings with suppliers and clients.

• Monitor fleet expenditures and pinpoint cost-saving opportunities.

• Aid customers in managing in-life expenses and vehicle pricing strategies.

• Analyze supplier and network costs to suggest efficiency improvements.

• Ensure accurate fleet records and documentation comply with GDPR standards.

• Generate reports, forecasts, and operational updates.

• Supply data and insights for operational decision-making and ongoing enhancements.

• Collaborate with Operations, Commercial, Account Management, Customer Service, and supplier networks.

⛳️ Requirements

• Experience in fleet management, fleet operations, or a related operational field.

• Proven track record in managing complex fleet operations and vehicle compliance standards.

• Knowledge of supplier performance management and service delivery frameworks.

• Demonstrated experience in managing supplier and customer relationships.

• Exceptional stakeholder management and communication abilities.

• Capability to analyze operational data and recognize improvement opportunities.

• Strong organizational skills with the ability to prioritize multiple tasks.

• Experience working both independently and as part of cross-functional teams.

• Proficiency in Microsoft Office applications, especially Excel and Word.

• Valid UK driving license.

🏝️ Benefits

• Opportunity to become part of a dynamic and customer-centric team.

• Genuine ownership and influence over operational outcomes.

• Contribution to a culture of continuous improvement and exceptional customer service.

• A diverse and inclusive organization where everyone can flourish and be their authentic selves.

• Work that contributes to sustainable mobility and digital transformation.