Fleet Key Account Manager – NA, Italy

📋 Description

• Establish and nurture robust, enduring relationships with key fleet partners.

• Serve as the primary point of contact for all account-related inquiries, ensuring clear communication and comprehension of fleet requirements.

• Work collaboratively with internal teams to devise and execute strategic account plans customized for each fleet customer's needs, integrating them into Talixo systems.

• Recognize opportunities for account growth and expansion, ensuring alignment with the overall business objectives of the company.

• Identify potential new partner fleets, conduct cold calls to generate new leads, and qualify those leads.

• Build a network of partnerships and negotiate deals within your region and product line.

• Manage the onboarding and training process for new fleets.

• Leverage data and analytics to monitor key performance indicators, providing insights and recommendations to enhance fleet services and quality.

• Generate regular reports for fleets that highlight performance metrics and identify areas for improvement.

• Remain updated on industry trends, competitor actions, and market shifts to pinpoint opportunities and potential risks.

• Collaborate closely with other departments (Sales, Tech, Operations) to refine processes and procedures, further developing our IT systems and tools.

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, or a related discipline.

• At least 3 years of experience in procurement or sales.

• Excellent negotiation, communication, and interpersonal skills, with intercultural experience.

• Proficient in data analysis and trend identification to facilitate informed business decisions.

• Proven ability to tackle problem-solving in a structured way, demonstrating independence and creativity.

• Strong organizational and time-management skills.

• Familiarity with CRM software and other pertinent tools.

• Outstanding verbal and written communication skills in English - C1 level is essential; knowledge of a local language and Italian is a plus.

🏝️ Benefits

• Fully remote working options.

• Home Office support.

• Flexible working schedules.

• Potential for B2B collaboration.

• Reimbursement for business travel expenses.

• Discounts on Talixo services.

• An additional 3 paid days off per year, in addition to the standard allowance.