Fixed Inventory Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and sustain a precise customer inventory utilizing CSR and billing data.

• Reconcile discrepancies between inventory and billing records.

• Collaborate with internal team members to verify inventory accuracy at a high standard.

• Identify and address inventory inconsistencies, presenting findings to the vendor/client.

• Oversee the entire lifecycle of telecom assets, from acquisition to decommissioning.

• Monitor telecom services, including voice, data, and internet connections, ensuring accurate documentation of both active and inactive services.

• Produce regular reports detailing the status of telecom assets and services, emphasizing any discrepancies.

• Ensure adherence to internal policies and industry regulations concerning telecom asset management and inventory control.

• Aid in resolving telecom-related challenges by supplying accurate and timely inventory information.

⛳️ Requirements

• Minimum of 2 years of experience in telecom inventory management, asset management, or a similar role.

• High school diploma is mandatory; a college degree is advantageous.

• Knowledge of telecom services, including VoIP, SD-WAN, MPLS, and data networks, is desirable.

• Capable of analyzing information and thinking strategically, identifying innovative solutions to fulfill customer needs.

• Competent in obtaining and interpreting customer service record information from various vendor portals.

• Experience in database management, including data entry and reconciliation.

• Ability to foster relationships with a global vendor base.

• Effectively communicate with vendors and customers across all levels.

• Possess organizational and operational skills to manage multiple tasks simultaneously.

• Strong attention to detail, emphasizing accuracy in inventory tracking and reporting.

• Proactive problem-solving abilities, with the skill to troubleshoot inventory issues and rectify discrepancies.

• Excellent written and verbal communication capabilities.

• Proficient in Microsoft Office Suite or similar software.

• Must reside in the United States.

• U.S. Citizenship is mandatory.

• Candidates will undergo a background check.

• All employees are required to comply with brightfin’s Information Security and Privacy policies and procedures.

🏝️ Benefits

• Comprehensive health, dental, and vision benefits package.

• Accrued PTO and Sick leave, along with paid holidays.

• 401K plan with employer matching.