Financial Service Analyst

This is a fully remote position, open to applicants in Alabama, +19 more states.

📋 Description

• Ensure adherence to compliance regulations and provide accurate information to students.

• Review and audit submitted files from the Financial Aid Counselors (FACs).

• Generate Award Letters and FASApp documents.

• Issue and manage award letters as necessary.

• Maintain and update the certified loan report.

• Complete the financial aid file after a student has successfully navigated the entire financial aid process.

• Assist students in securing funding through various available programs.

• Prepare, clarify, and provide applicants with the necessary documentation to facilitate informed decisions regarding financial aid.

• Analyze the timing of student funding.

• Appropriately update Salesforce in the financial aid section regarding funding scores and related information.

• Verify funding amounts and order funds as necessary.

• Participate in financial aid meetings and events.

• Download vouchers and confirm the funding of those vouchers.

• Scan, upload, and email vouchers as required.

• Send notifications to borrowers.

• Provide exit counseling to students.

• Conduct enrollment reporting and add new students to the NSLDS transfer monitor list.

• Perform various additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree or an equivalent combination of education and experience.

• Preferred: 2 years of experience in a customer-facing role.

• Preferred: 2 years of experience in a financial aid position.

• Experience with Salesforce is a plus.

🏝️ Benefits

• Compensation: $43-46K (hourly, non-exempt).

• Potential to work Saturdays to support deadline weeks.