Financial Educator

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with patients to discuss their benefits, coverage options, and financial possibilities.

• Conduct benefit verification and manage prior authorizations.

• Offer continuous financial education and support throughout the patient care process.

• Act as an educator, advocate, and intermediary for patients.

• Maintain patient accounts by collecting, recording, and updating personal financial and insurance details.

• Provide support to the teams in the District of Columbia, Maryland, and Virginia.

• Work schedule is Monday to Friday, from 7:30 AM to 4:00 PM Eastern Time.

⛳️ Requirements

• A minimum of 2 to 4 years of experience in a medical business office.

• Familiarity with healthcare billing and collections, insurance/benefits, and patient interaction.

• Proficient in reading and interpreting payer remittance advice.

• Capability to distinguish between allowed charges, contractual adjustments, line item denials/reasons, patient responsibility, co-pay, co-insurance, and deductibles.

• Bachelor's Degree is preferred.

• Experience in an OB/GYN office is advantageous.

• Excellent interpersonal abilities.

• Strong verbal and written communication skills.

• Ability to work independently.

• Detail-oriented with effective computer skills.

• Proficient in Microsoft Outlook, Word, and Excel.

• High standard of customer service.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with company matching.

• Tuition assistance and support for professional development.

• Opportunities for performance-based bonuses.

• Generous paid time off, paid holidays, and paid parental leave.

• Life and disability insurance benefits.

• Fertility Discount Program.

• Employee wellness initiatives and recognition programs.