Financial Educator

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with patients to discuss their benefits, coverage options, and financial possibilities.

• Execute tasks related to benefit verification and prior authorization.

• Offer continuous financial education and support throughout the patient's care journey.

• Act as an educator, advocate, and liaison for patients.

• Manage patient accounts by collecting, documenting, and updating personal financial and insurance data.

• Collaborate effectively with departments, staff, physicians, managers, patients, and insurance providers.

⛳️ Requirements

• A minimum of 2 to 4 years of experience in a medical business office.

• Proficient understanding of healthcare billing and collections, insurance/benefits, and patient interaction.

• Experience in interpreting payer remittance advice.

• Ability to distinguish between allowed charges, contractual adjustments, line item denials/reasons, patient responsibility, co-pay, co-insurance, and deductibles.

• Experience in an OB/GYN office is advantageous.

• Exceptional interpersonal abilities.

• Strong written and verbal communication skills.

• Self-motivated and detail-oriented.

• Proficient in computer use.

• Skilled in Microsoft Outlook, Microsoft Word, and Microsoft Excel.

• High level of customer service commitment.

• Bachelor's Degree is preferred.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with company matching.

• Tuition assistance and support for professional development.

• Opportunities for performance-based bonuses.

• Generous paid time off, holidays, and parental leave.

• Life and disability insurance benefits.

• Fertility Discount Program.

• Employee wellness initiatives and recognition programs.