Financial Educator

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with patients to discuss their benefits, coverage options, and financial alternatives.

• Execute tasks related to benefit verification and prior authorization processes.

• Offer continuous financial education and support to patients throughout their care journey, acting as an educator, advocate, and liaison.

• Manage patient accounts by gathering, recording, and updating personal financial and insurance details.

⛳️ Requirements

• A minimum of 2 to 4 years of experience in a medical business office, with a solid understanding of healthcare billing and collections, insurance/benefits, and patient interactions.

• Experience in interpreting and comprehending payer remittance advice is essential.

• A Bachelor's Degree is preferred.

• Experience in an OB/GYN office setting is advantageous.

• Exceptional interpersonal skills are necessary for effective communication with departments, staff, physicians, managers, patients, and insurance providers.

• Strong verbal and written communication abilities are required.

• Must be an independent worker, detail-oriented, and proficient with technology.

• Competency in Microsoft applications, particularly Outlook, Microsoft Word, and Excel, is expected.

• A high level of customer service is critical.

🏝️ Benefits

• Medical, dental, and vision insurance coverage.

• 401(k) plan with company matching contributions.

• Tuition assistance and support for professional development.

• Opportunities for performance-based bonuses.

• Generous paid time off, including paid holidays and parental leave.

• Life and disability insurance benefits.

• Fertility Discount Program available.

• Employee wellness initiatives and recognition programs.